Today, a shipment was received at my facility with some fish product.
Half of the cases were labeled with a batch code of X/X/2020 The other half was coded for X/X/2022.
The batch code is not the expiration date. It should have never been approved to receive. The supplier is picking up the mislabeled 2022 coded product.
The supplier has documentation supporting that it was an error with their dating and that the product should all have the X/X/2020 batch code date on it.
This information was used to get me on the side of keeping the shipment, but I don't think that the documentation is sufficient enough to support the problem at hand.
I just want to know if there was any way to accept the shipment, like re-labeling the box with a new batch code. Although, that would be a lot of work for our employees to relabel at our facility.
Personally, I think this is a liability issue that could back fire on us in the future. I guess I am looking for reassurance because some people are upset with my decision on sending the product back.
Mislabeled recall? Thoughts? Comments? Did I handle this correctly? Would you have done different?