During our last audit,we got some NCs related to documentation and record keeping. While doing the root cause analysis using Fish Bone diagram am not able to understand that what should be documented as root cause analysis and corrective action.
Some of the NC s are given below:
1. No technical agreement available between the company and service provider-
2. Signatures missing on some records-
3. Some SOPas are very old and important points are missing in those documents
Thanks in advance.