I manage the corrective action program (CAR) and do all the things required of that program, keep it moving along, make sure a RC is done, that they are assigned properly and after all the actions are done and put into the ready for review step - I review and close. If I was assigned the action I get one of the Internal Auditors to review and close so I am not approving my own work.
One of the managers has an idea in her head that we need a 3rd party to review and close ALL of our non-conformances - not just ones from 3rd party audits. Does anyone else use a 3rd party firm to do this?