Hello everybody, I found this forum while looking for information for HACCP / HARA analysis that I need to update. I work in a factory that makes plastic caps for food application. During an audit, our HACCP was presented to a customer and we had a discussion about the scoring matrix : frequency x severity which gives a score. Beyond a certain score (typically what is in the red area of our matrix) it is determined with the decision tree whether it is a CCP or not. For our customer, if the highest score is given for a hazard, then even if the frequency is low, even we are not in the red area of the matrix, we have to "put something in place". Since there is a risk for the consumer. So I was wondering if some of you had something planned in your HACCP for this scenario. Thanks for you help/answers
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