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System for verifying the effectiveness of the communication plan

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AidaKathy

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Posted 12 July 2022 - 08:17 AM

Hi, how to verify the effectiveness of the communication plan? Thanks for your help



Marloes

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Posted 12 July 2022 - 09:50 AM

Hi Aida Kathy,

 

It depends on what kind of communication plan you want the verify.
Crisis communication - mock recall
External communication - customer satisfactory survey

 

There are lots of ways to verify the effectiveness of different communication plans.



olenazh

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Posted 12 July 2022 - 12:03 PM

Internal communication: Management - responsiveness & involvement in FSMS control, employees - written tests on their awareness in GMP, food safety, etc. 





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