2 replies to this topic

[AidaKathy]

Hi, how to verify the effectiveness of the communication plan? Thanks for your help

[Marloes]

Hi Aida Kathy,

 

It depends on what kind of communication plan you want the verify.
Crisis communication - mock recall
External communication - customer satisfactory survey

 

There are lots of ways to verify the effectiveness of different communication plans.

[olenazh]

Internal communication: Management - responsiveness & involvement in FSMS control, employees - written tests on their awareness in GMP, food safety, etc.