We are a small manufacturer of RTE products in the UK. We sell in bulk to sandwich manufacturers and caterers.
Recently, a supplier advised that a processing aid that they use derived from sunflower oil will be replaced by one derived by palm oil due to the deficiencies of sunflower oil on the market.
The manufacturer is RSPO certified.
We advised our customer about the change and one customer now requires that we also have to be RSPO certified otherwise they will stop buying.
Can anyone help please to explain the reasoning beyond this requirement and how we could proceed?
I will be extremely grateful for a quick help as we need to respond urgently.
BTW - Palm oil is used only only in one raw material that we buy as a processing aid. We do not make label claims.
Many thanks in advance.