Hi all,
As part of our process, we've begun implementing a sieving process for organic sugar received.
Most, if not all pieces of foreign material (metal pieces) that are found are less then 7mm.
All of this is done prior to production where sugar is then added and FG gets metal detected.
We have had a significant amount of product that was rejected due to these findings even after sieving.
We've gone back to the supplier with our concern but they have of course voiced their standard against FDA and that they meet the requirements.
They're 50lb bags we'd have to sieve through for hours at at time. Our supply chain is considering another vendor but I want to ensure I have my facts straight when I reply to this vendor.
Any opinions?