We do include a "May Contain" precautionary statement on all of our labels. However, I do not believe this to be an excuse of poor allergen control cGMPs. I also want to push for a recall on these items because I know these numbers can potentially cause a serious allergic reaction to someone with a tree nut/cashew allergy. However, I know when I bring this up to senior management they will come back and say since the FDA does not have any established thresholds they do not deem it to be necessary (I have had a similar situation to this not too long ago). I have had our company president tell me before personally that he is, "willing to take those risks".
I'm disappointed to hear that senior management is not taking this concern seriously. To assist with your case, please share with them this FDA website on their current view for allergen cross-contact. https://www.fda.gov/...ir facility and
- There is a section that states that while may contains statements are not required by law, they may be placed if you feel cross-contact is unavoidable. However, if the FDA tests your product and finds the presence of cashews, like you did, and they come on-site to find that you have not performed any preventive measure to control this, then they will likely enforce a recall of the product. Those statements are not meant to by-pass cGMPs.
Additionally, allergen recalls are still the #1 reason for product recalls in the US. You should present this information by showcasing the percentage of recalls that have occurred just this year, followed by the cost implications this would have such as: cost of media coverage to communicate recall, cost to store the recalled product, cost of destruction of the product, cost of overtime, the drop in sales from damaging brand, potential overtime, and so on. https://www.fda.gov/...s-safety-alerts
You are correct, there is no allowable threshold for allergens. You can explain this is why manufacturers are not required to validate their sanitation or allergen preventive controls per the regulation. Only process preventive controls must be validated.
If you show them the cost of this recall vs. a couple potential solutions - maybe a dry steam belt cleaner, purging the line for x amount of minutes and reworking that product for the next cashew run, or another form of cleaning you already do, they will be more likely to listen.
While you likely do not have the say in this matter, they should all consider taking a Preventive Controls for Human Food training to understand the regulations they should be adhering to as well as their responsibility.