3 replies to this topic

[Abongile]

Hi all

 

Our site has recently had a BRCGS audit, one of the non - conformances raised was that our corrective actions did not ensure that stated non - conformance would re-occur.

Any ideas on how best to verify preventative and corrective action efficacy?

 

 

[Dorothy87]

Inform QA to monitor & feedback on such issue. Verify it weekly, monthly (collect evidence) until significant reduction 

 

Check how often you are dealing with such issue, eliminate or reduce risk to the acceptable level.

 

maybe you should re-training all staff, organise a briefing, or procedure review 

 

Edited by Dorothy87, 09 October 2023 - 01:56 PM.

[Scotty_SQF]

Verify 30 days after corrective/preventive action has been put in place.  Make a spot somewhere that shows it was verified/evaluated 30 days after to ensue it is working as intended.  Document this step in your SOP and mention if it isn't working you will go through the process again to reevaluate the root cause.

[Abongile]

Hi

 

Thank so much for your great ideas