I recently had an incident on site where the Manufacturing Manager and I had a big argument about traceability.
His team accidentally printed of Batch "HXO5565" instead of "HX05565". As you can see, the 0 became O because the operator made a mistake.
I was going to raise an NCR for the fact that the operator did not catch this mistake during their QCP check. When I started the conversation, he went back to me calling me pedantic and petty as it is a small issue and doesn't need to be raised as an NCR.
My worry is, the product is for a customer and if there are any issues somehow and requires a recall (not even due to the printing, maybe if theres an issue with the product), there is no report or document about this ordeal. Then they would start asking, why did you not raise the incorrect print etc... like "yeah we did see the incorrect print but its fine..."
What do you guys think?
I personally believe my Manufacturing Manager learned the word "pedantic" recently and had been using it to me and my team alot.
Are we being petty about this and should just let it go?
Edited by lynzy05, 30 November 2023 - 07:57 PM.