Hi, everyone
Instead of conducting a food safety culture survey, I am considering conducting focus groups to gather information.
I find that with the survey there's usually an opened ended question like if the respondent has any comments. The respondents tend to use this as a way for them to complain about other unrelated issues like complaining about their supervisor when they know they should report it to HR department.
Has anyone done this before? How did your results compare with the survey? Was it more beneficial to your organisation?