2 replies to this topic

[kconf]

Hey all,

 

A customer of ours is asking us to extend a shelf life on one of the products (carob chips). We typically do not do this and ask the customer to have it done on their own.

 

Long story short - they ordered. Never paid or arranged pickup. Now they want a fresher lot. We are looking to extend it instead.

 

Is it ok to do it on our own? Any legal issues? 

[Tony-C]

Hi kconf,

 

If this is your own product and not a customer branded product then it is up to you what shelf life you put on your product. Normally I would expect to see a contract or specification which includes shelf life and minimum life into customer, does one exist?

 

Also, it would be interesting to know what is the shelf life and how much are you extending it by?

 

I am assuming that the only thing restricting the shelf life limits on this product are quality based, so sensory evaluation?

 

The expectation is that you have validated your product’s shelf life and have a system of ongoing verification of the shelf life. Do you have records supporting the declared shelf life and the proposed extended shelf life?

 

Kind regards,

 

Tony

[kconf]

Thanks Tony.

 

Our spec sheet says 12 months of shelf life. It is our own product. 

 

You are correct. Only sensory evaluation. AFAIK there are no records supporting the extended shelf life. How does it work?