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Quality, Change And Training

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Simon

    IFSQN...it's My Life

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Posted 09 November 2004 - 08:39 PM

Quality, Change and Training - Take a systems approach
By Howard Sommerfeld

I've been involved in a number of Quality-based change initiatives over the years, Value Engineering, Statistical Process Control, Total Quality Management, Continuous Improvement, Motorola Six Sigma, and Lean Production. Each of these requires a close analysis of methods, procedures, and processes, and requires changes and improvements to how the work is done. Change seems to be the one constant in business today, and change always seems to drive a need for training.

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Regards,
Simon

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