No risk assesment done before upgrading software ??????
Have a nice day, Okido
You’re right. The problem is I am very much in the hands of the software provider. They release new versions of the forums software to add enhancements and to fix outstanding minor bugs from the previous version release, so it is important to keep the software updated.
Every time they release a new version of the software it has many bugs. These bugs are usually reported by users over the initial days following release. The bugs are then compiled and fixed and an interim bug fix version of the software is released. Mostly the bugs are relatively minor; however in this case the problem has caused lot’s of forums owner’s big problems.
I’m guessing the forum software development team are quite small in number, probably around 10 people and therefore QA cannot be perfect. In any project there is a trade-off between time, cost and quality.
I understand that on a very complicated product such as this forum software it’s not until it is released to the masses that all bugs are discovered (would this be acceptable in the food industry?)
Because I understand the above I should stick to my policy of waiting until the bug fix version is released before upgrading. On the one occasion I didn’t - look what happens. Lesson learned!