Hi, Jack. Nice question.
I think your problem maybe caused by the palstic pallet material.
Same plastic pallet has different material. In general, it has the blend material ( recycled material ( with different ratio) and 100% virgin material. Usually for the cold storage, I recommend use the 100% virgin material. because it stable performance and will not influence by temperture. And important it is hygienic. Also if the temperature is so low, I suggest when you order the pallet, please tell the sales your using temperature and let them add some antifreeze agent when producing.
Point 2 is that is using for rack system in could storage, suggesting use the pallet with matal bars reinforced inside of pallet. It is more saft for racking system and this solution is economic.
Point 3 is that for plastic pallet, there is PP and HDPE material. PP is more stiff, but the tenacity is weak than HDPE in cold room. HDPE is a better choice.
If you want to more discuss, you can send email xxxxxx
Regards,
Catherine