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Today's website downtime
Started by Simon, May 30 2008 03:43 PM
1 reply to this topic
#1
Posted 30 May 2008 - 03:43 PM
I noticed about 11 a.m. GMT that the forum appeared to have rewound to the date we moved servers (mid April). I contacted the web hosts and they confirmed that for some reason IFSQN.com was now pointing to the old server again (they forgot to delete the site form the old server). The support guy duly deleted the files on the old site and repointed IFSQN.com to the new server again. I’m a bit dubious as to how it could have done that by itself, but thankfully downtime has been minimal (about 4 hours or so) and we are back to normal, whatever that is.
Apologies for any inconvenience.
Regards,
Simon
Apologies for any inconvenience.
Regards,
Simon
Get FREE bitesize education with IFSQN webinar recordings.
Download this handy excel for desktop access to over 140 Food Safety Friday's webinar recordings.
https://www.ifsqn.com/fsf/Free%20Food%20Safety%20Videos.xlsx
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#2
Posted 01 June 2008 - 07:58 PM
Mmm I spoke too soon. I've had a fraught weekend liaising with the hosting company about the web site, which has been down - well, all weekend. Shortly after I reported everything was back to normal on Friday the website went down again, until about 10 minutes ago. I won't bore you with the details. It's been a long tense couple of days, at one point I thought that some if not all data had been lost, fortunately it looks like none has. I'm backing up as we speak and will do this weekly from now, even though the hosts claim they do it daily.I noticed about 11 a.m. GMT that the forum appeared to have rewound to the date we moved servers (mid April). I contacted the web hosts and they confirmed that for some reason IFSQN.com was now pointing to the old server again (they forgot to delete the site form the old server). The support guy duly deleted the files on the old site and repointed IFSQN.com to the new server again. I’m a bit dubious as to how it could have done that by itself, but thankfully downtime has been minimal (about 4 hours or so) and we are back to normal, whatever that is.
Apologies for any inconvenience.
Regards,
Simon
Again I apologise for anyone trying to log on this weekend, fingers crossed we are over the problems now.
Regards,
Simon
Get FREE bitesize education with IFSQN webinar recordings.
Download this handy excel for desktop access to over 140 Food Safety Friday's webinar recordings.
https://www.ifsqn.com/fsf/Free%20Food%20Safety%20Videos.xlsx
Check out IFSQN’s extensive library of FREE food safety videos
https://www.ifsqn.com/food_safety_videos.html
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