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6 quality dimensions

Posted by AS NUR, 03 December 2010 - · 18,500 views

six quality dimensions are used for the evaluation of quality concepts in order to quantify quality performance are :

1. Product quality
2. Availability
3. Cost
4. Fexibility
5. Reliability
6. Service

point 1 - 3 related to the quality of the product and 4-6 related to the quality of oragnisation.

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