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six quality dimensions are used for the evaluation of quality concepts in order to quantify quality performance are :
1. Product quality
2. Availability
3. Cost
4. Fexibility
5. Reliability
6. Service
point 1 - 3 related to the quality of the product and 4-6 related to the quality of oragnisation.
1. Product quality
2. Availability
3. Cost
4. Fexibility
5. Reliability
6. Service
point 1 - 3 related to the quality of the product and 4-6 related to the quality of oragnisation.
