I personally believe this is a leadership issue on behalf of the maintenance manager.
I can understand when things can get hectic, one can forget to wash their hands, but in day to day operations, it can be also a lack of motivation.
When a maintenance tech has a great idea, or can see a better way things can be improved (ex: going from paper to paperless), but the maintenance manager is stubbornly set in their ways it can be very hard to change how things are run. Sure you can ask a tech to wash their hands, but if his/her boss doesn't care, that won't go very far at all.
Something like this is small and can be changed and enforced very quickly. It's as easy as the maintenance manager to send an email to his/her staff notifying them to comply with procedures, or else face disciplinary actions. Additionally, the maintenance manager is ultimately responsible for his/her employees, so if the manager cannot enforce procedure, that's the person who needs to be talked to. Another solution is recurrent training, even if it's for hand washing; if they think it's boring or don't feel like it, tell them if they regularly washed their hands they wouldn't be required to do it!
Edited by jamesthibault, 01 May 2019 - 01:24 PM.