Could be Simon.
We have a very experienced set of guys on the HACCP Team and have produced an effective Hazard and Risk Analysis system. This is generally complimented upon by external parties (so no issues with "competence"), but the one weakness we have is that no-one has been officially trained in the priciples of HACCP.
This is the box that our customer is looking to tick. As a result, we are probably looking for something at the 'Intermediate' level.