The product safety and quality management system generates a huge number of corrective and preventive actions. Dealing with these in an efficient and effective way is the key to maintaining standards and continual improvement. That's what I think.
The Quality Department should maintain a spreadsheet log of all Corrective And Preventive Actions arising from:
- Customer Audits, 3rd Party Audits and Internal Audits
- Visits from regulatory bodies such as the Health & Safety Executive, Environmental Health, FDA etc.
- Product and Process Nonconformities
- Customer Complaints
- Changes to Customer Requirements
- Changes to Standards and Legislation
- Pest Control
- Microbiological Audits
- Management Review Meetings
A monthly CAPA Review Meeting should be held by management and team leaders to review and update the CAPA log with specific regard to:
- Review progress of outstanding CAPA actions
- Review effectiveness of CAPA actions taken
- Review new CAPA actions raised
- Risk assess and prioritise CAPA actions
- Allocate responsibilities and timescales to actions
If operated properly that's all you need for success.
Please feel free to agree or argue.
Regards,
Simon
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