Thank you for the feedback. To be more specific, we were citied for the following:
(1) 220.127.116.11- The Senior Mgmt. shall establish processes to improve the effectiveness of the SQF System to demonstrate continuous improvement.
Our internal policy states we will constantly improve the Food Safety and Quality Programs and solicit consultation services to continually improve policies and procedures. We have documentation of obtaining a SQF consult (SQF gap analysis) and provided meeting notes stateing based on the results, no changes to the program were necessary.
Auditior response: there were no specific records, reports or actions available to support continuous improvement.
(2) 18.104.22.168-- The methods and responsibility for ensuring the organization is kept informed of changes to relevant legislation, scientific and technical developments and relevant industry codes of practice shall be documented and implemented.
Our program states the FSQA Manager is responsible for attending food safety related conferences(several specific symposiums identified), subscribe to FDA recall and safety alerts, communicate with local, state and federal agencies, develop, modify and update SOPs, HACCP and policies and procedures to meet changes in federal, state and local regulations. (SUMMARIZED)
Auditor response: There is no documented statement on who will be responsible for keeping informed or how they will keep up to date with legislation, scientific or technical developments.
Thank you all again for your feedback!