Our Company has recently been audited against the above standard. One of the NC we received was against ref 1.1.3 - the detail of which was:
Measurable food safety and quality objectives have not been formally set.
I'm not entirely sure how to close this one out. If anyone could please help I would be forever grateful
You need to issue food safety & quality objectives authorised by the most senior manager on site.
Here are example Food Safety and Quality Objectives:
To maintain certification to the BRC standard with no major non-conformances
To ensure that all food storage and deliveries are 100% compliant with relevant legislative requirements.
To ensure that all premises used for the storage and distribution of food are registered with the appropriate Authority
To ensure that all food handlers have received basic food hygiene training within 3 months of start of employment
To ensure at all times that there is authorised release of products only when they have been confirmed as complying with agreed specifications 100% of the time
To pro-actively promote and encourage a culture of continuous improvement within the company by measuring performance and taking action meet the following criteria:
- > 98% food safety audit score
- 100% investigation of complaints & written response within 7 days
- < 1% downgraded product
- No major GMP non-conformances
- To reduce complaint levels by 10% year on year
- To reduce customer rejections/returns by 10% year on year