I am trying to understand the BRC standards for Storage & Distribution. During that process I am finding it difficult to distinguish between the requirements 3.4 (Customer Contractual Agreements) & 11.0 ( Contractual Agreements (all services).
The Statement of Intent(SOI) for both these requirements are reading/looking alike. In talking to someone that has implemented BRC at their site, they mentioned that they have basically addressed 11.0 to be same as 3.4 for audit purposes. I am sure there is a difference, its frustrating that I am unable to see that though.
Can some one help me ?