Voted for GMP's and building standards. An auditor once told me that GMP issues are like crabgrass. Everyone has it in their yard, the trick is to keep it cut back to the greatest extent possible. Typical GMP issues we see include improper wearing of hairnets and beard-nets, and other low-level infractions. Building standards are more difficult for us as they involve the product affecting the floors which is time-consuming and expensive to repair. In my audits I record the fact of the floor damage and have been working with the maintenance manager to find a good solution. Not optimum but in our sights for improvement. Be interested to see what others vote for.
Hi Watanka, when I set the poll I expected personal hygiene issues to be the big one; it is so difficult to get everyone onside all of the time. The only way to get on top of it is through continued education, monitoring and when necessary getting the big stick out.
It seems like no matter what, we always get a pest control infraction. This last time it was because someone moved an external bait station (so that it wouldn't get broken) a few feet away due to snow removal. They also commented on a few zapped bugs being inside ILTs (which is where they are supposed to be and not flying around) in the warehouse. We've had an auditor looking up EPA Registration Numbers and trying to match them up with CAS numbers on SDS sheets.
Granted we have had some reasonable non-conformances in the past -- the technician's scanner malfunctioned and stopped recording data and didn't realize it -- it does seem like auditors will dig and dig until they can find a non-conformance somewhere in pest control.
Hi QAGB, I've know auditors thumb through the pest control book for a couple of hours...a great read. It is important and can tell you a lot about the organization and pest control contractor, just gets a bit boring sometimes. :yawn:
We have reasonable systems with little in the way of ammunition to give them. However, its quite an old site that's creaking at the seams so always a target of opportunity I'll take that anytime over procedure issues etc. The occasional form not signed or dated has now died off now, as I introduced a system where all documents are checked again and checked against a list of expected documents (so none are missing!). Not fool proof, but has highlighted issues with previous poor standards. Engineering is my biggest issue but there wasn't box for that
Hi John, Ahh engineering, but what are they doing or not doing?
I didn't make it clear on the poll that I meant all audits customer, third part and internal.