Interesting publication from BSI.
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Beyond Registration
Getting the best from ISO 9001 and business improvement
Steven Tanner, European Centre for Business Excellence, with Mike Bailey and Charles Pertwee, BSI
Beyond Registration is for all organizations seeking continuous improvement and will be particularly relevant to enterprises that have registered to ISO 9001 and are looking for ways forward. The book will help organizations improve their performance. It outlines several business improvement models and approaches, and compares them with ISO 9001. It demonstrates how ISO 9001 provides support to and is consistent with those models and approaches.
Contents
Part 1 discusses the Baldrige and EFQM Excellence Models®. ISO 9001 can be the starting point for the journey towards world-class performance. It provides the platform for taking the organization forward by achieving control over leadership, customer focus and continuous improvement. Comparison tables show how the Baldrige and EFQM Excellence Models® build on the foundations laid by ISO 9001 and indicate potential areas for improvement once registration to ISO 9001 has been achieved.
Part 2 describes leading business improvement approaches and shows how they can deliver improvement. The application, background, principles and methods of each approach are covered, and the relationship with ISO 9001 shown.
Price
£25.00
Ref: BIP 2020
To purchase a copy of this publication, please contact BSI Customer Services department on +44 (0) 20 8996 900, e-mail at cservices@bsi-global.com or visit Ways to Purchase
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