Unedited chat logs from today's webinar:
Wayne Wang - yes
Torjo - Hi! Greetings from Guadalajara, Jalisco
Wayne Wang - I am here
Wayne Wang - number one?
Rosemarie Kwan - Hello from Manila, Philippines
Robert - Good morning from Belfast, Maine - USA
reynaldo - reynaldo frm phils hete
Olena - Hi from Toronto. Olena
Jumoke - Morning all
SCPCI Davao - hi..from the philipines
Lori - Hi from NJ!
Maggie - Good morning from Tennessee, USA
Pascal - Hi from Lyon (France)
Emma - Good morning all
Bev - Good Morning from California
RALIJERSON - Hi from Madagascar !
Kamorudeen - good afternoon from nigeria
Alzbeta Korcekova - Good afternoon from Slovakia. Alzbeta
Jane - Afternoon All
Barrie Trevena - Greetings from Cornwall, UK!
Jumoke - all the way from Trinidad W.I.
Sara Festerman - Good morning from Michigan!
yoga - hello from Runcorn
mohan - hello every one i am from uganda
Steve - Hello
Victor - Good morning from Puerto Rico
Jo - Hello from Madera CA
Frank - Beautiful morning from Ventura. CA at the Beach
Sue - good morning from appleton wisconsin
Isabela - Hi from Brazil!
Luis Aresta - Hi from Portugal
Laura Higgins - Good morning from Hartland Wisconsin
MeiWai - Hi from Malaysia
Alina - Hi, Alina, Russia
Teresa - Hello Simon and David and all, from Oporto, Portugal
Edwarda - Hello from PL
Sree prakash - Hello everyone from NZ
M Junaid Arif - HELO FROM PAKISTAN
Natalia - Hello from Russia
Dusan - Hello from Serbia
Frank - I have no audio
AJAY - Hi
Miguelle Corbette - Hello from Dominica WEST INDIES
faeze - Hi everyone, faze from Australia
Sumita - hi from Los Angeles
Maggie - A
JAYANT - HELLO FROM TORONTO
Sumita - perform audits
Lori - B
Michael - Hello from Manchester
Helen - Hello from Appleton WI
lorraine leija - HELLO FROM PORTERVILLE, CA
JAYANT - A
Jennifer - good morning from Idaho
Isela - Food Science Student :) I used to work in a FSSC team
Wayne Wang - I am from Taiwan
SCPCI Davao - slides aren't clear
ValÃ©ria - c
SCPCI Davao - unclear slides
Marina - Hi! From Waterloo, Wisconsin
Imran jamal - His simon
Tadas Plauska - Hello from UK
Narongchai - louder please
Joyce - Slides are not clear - fuzzy.
Mopelola Sodipo - hello from NIGERIA
Alina - Hi from Siberia
Alda - Hi from Albania
GINA - Hello from Pgh PA
Maria Perez - Hello, from Florida USA
Andres - Volume is ok!
lorraine leija - C
Kevin - Second party auditor in China.
Bev - Can the volume be turned up on Dr. David's end?
SCPCI Davao - volume is ok here
Dennis - Hello From Cerro gordo, IL. USA
Emmanuel - Emmanuel from Birmingham, UK....HI all
Sara Festerman - Sound is good from here!
SCPCI Davao - slides aren't clear
SUE - Greetings from Florida
faeze - I am a PhD student and doing research on food counterfeiting in China
Rosemarie Kwan - no prob on sound. very good from here.
Luis Aresta - sound ok
Simon - slides are not so good to view
Sue - its good
Emily - good
Sumita - good
Kelly - sound is good
Kitty - Sound is oke
Izabella SimplÃcio - Sound is goof
Helen - good
Maggie - Sound and Slides are good in Manchester TN
Izabella SimplÃcio - *good
Alina - good
Joyce - Can the slide quality be improved?
Wayne Wang - sometihing worng
Amelia - sound is good
AJAY - good
Stephanie - turned my sound up and it's fine
Kathy - good
Jo - SOUND Good
Wayne Wang - not image now
Brenda - sound is fine thanks - no earphones
Sree prakash - Good
RALIJERSON - it is ok for me
Kehinde - Good
Tadas Plauska - this time sound is perfect compared to the ones in the past from David, excellent presenter but was so sorry i couldnt hear properly in the past
Laura Higgins - no sound
Narongchai - Simon,your voice is Ok
David Levy - Shalom everybody from ISRAEL !!!
Stephanie - Slides are a bit out of focus but not objectionably so
mohan - the letters are not clear
lorraine leija - SOUND IS LOW
Neil - sound is low
Narongchai - Dr. David's voice is low
reynaldo - reynaldo frm phils
Rose Leah Palo - Hello everyone
Simon - very difficult to read slides
lorraine leija - I can hear Simon loud and clear. Dr. Rosenblat is low
Simon Timperley - Nothing we can do about sound or visual on our end.
Anish Habiba - Hello from Kuwait
Ronald Wiseman - Good morning everyone
Steve - Sound and resolution fine
Wayne Wang - good night
Steve - I can no longer hear the audio.
Heidi - Steve - I had to restart
mohan - no
Narongchai - I will attend the recording later, bye. Thanks for both Simon and David.
HORI - texts on slide are not clear and unreadable pleae!
mohan - the slides are not clear
SCPCI Davao - same here hori
Emma Fonseca - hi
mohan - hi
Emma Fonseca - from MÃ©xico
Toky Olivier RAZANAKOTONARIVO - Hello everybody, I can not hear audio nor watch videos. I have problem with internet connection. Sorry.
HORI - if it cannot be helped I will mange by audioonly. I just thought to send the feedback
simao - Portugal
DAPO - pls, the slides are not clear
Toky Olivier RAZANAKOTONARIVO - Me, I'm from Madagascar
Paula Severino - Good afternoon from Portugal
Benjie RL - hello good evening from Indonesia
Anabell Payes - Good Morning from El Salvador, Central America
faeze - I really want to know what is a difference between auditing and vulnerability assessment?
Bisi - Very good
Sabina - Good morning Sabina from Texas
Paul - Good day, Paul from Nebraska, USA
Carlton - Good Morning Carlton Patterson from California
FAYAJ - hello from India
Simon Timperley - Hello food safety friends, welcome to you all.
mohan - thank you mr. siman
Purdey - Good morning everyone!!! Purdey from Trinidad in the Caribbean
faeze - Thanks Mr Simon
Ieva - Good day from Lithuania
Brane - Hello everybody from Bosnia
James - Thats the metaphor I use, do you hide problems from your doctor? or do you want him to find what is wrong so it can be fixed or improved
Purdey - That is a good metaphor
Simon Timperley - Love Auditing :-)
Purdey - I love auditing too Simaon....
Purdey - Simon
Paul - Great comment James
Kirsten - A good audit is thoughtful and fair -- I always want to learn something during an audit (but I need a good score, too)!
Sarika Agarwal - Why do people try hiding things during Audit? is it just for not getting the NCs
Bruce - the doctor metaphor works from the auditor communication POV as well - i.e. "I am here to help you, not hurt you"
Robert - Bruce, I agree
Bruce - helps to know more than just the item number - but also the logic as to why that item is important
Sarika Agarwal - For sure everybody wants to improvize the system
James - James Scott
elsa - hi from Finland
Kirsten - Sarika - not everybocy unfortunately
mohan - yes kirsten you are right
Brian - So, how do you effectively balance the fact that you need to get a good score to effectively continue in business (i.e. keep from losing customers) and allowing your weaknesses to be exposed (whether intentionally or unintentionally) during an audit, in order to improve?
Bisi - I agree
YOUSSEF - Hi from Egypt
Sara Festerman - Great question Brian!
feyisara - having serious issues with video. may have to wait for replay
Bruce - Brian, if you find out what your weaknesses are you can address them head on and make your system more robust
anamagreth - Cant hear
Bev - Would you be able to provide the sites that show the latest incidents?
Sabina - I'm the SQF Practitioner in an Ice Cream plant and my audit is next week so im going to brush up on all things Blue bell as a refresher
Sabina - just in case my auditor is on here
Simon Timperley - Fantastic Sabina.
Brian - Bruce, I understand that - but if you expose too much for the sake of learning, you risk failing the audit...and if you go out of business because you lose your certification, you won't have anything left to improve...right?
Heidi - Where do you get the latest incidents from? Is there a site that you can subscribe to?
Simon Timperley - good point Brian.
Rafael Garcia - Hi from Puerto Rico
irene - hi from Cyprus
Bruce - if the audit exposes so many issues that you fail - then surely you are better off to know that than cover up and have a bigger issue down the track
Marina - Heidi - I get it daily emails from Food Safety News
Brian - Don't get me wrong - I've also been an auditor, so I've been on both sides of the table...I know the frustrations from both sides.
Sabina - the smiling guy
Emmanuel - the guy on the right, smiling
Jennifer - Heidi, I subscribe to Food Safety News which has articles about recalls and also links to the FDA recall site as well.
mohan - the smiling guy
Julia - Marler Clark/Food Safety News, NutraIngredients, FDA recall notices...
Brian - Not everything that is exposed in an audit and results in a nonconformance is necessarily a true food safety risk. Because audits are written in a general format that is used for a wide variety of applications, there will always be elements that don't necessarily apply...but are still required
Raul - Hello.
maria - HELLO
Paul - Hi from East Lansing MI. I have a client who is so afraid of what would happen to his small business if he had an incident that he goes out of his way to cooperate.
Heidi - Thanks Jennifer.
Bruce - Columbo approach worked as he always placed himself as not smart
Sarika Agarwal - I Know not everybody are there are for sure a lot. Still the fear of audit is there in the people, they don't take it as a way of improvement. Most of the time its about scores :)
Rose Karuma - Hi everyone !Rose from kenya
Rashmi - Couls any one tell me how to get the food safety news in my email.
mohan - hi rashmi
mohan - there is a web site
mohan - we have to create a account and register
Rashmi - ok which one Mohan
mohan - then you can get regularly
Julia - http://www.foodsafet...e/#.V3Z_8PkrKUk
Rashmi - Thanks Buddy.
Bruce - As an auditor I always have a "no surprises" approach - tell people what you are noting, and provide the opportunity to debate the point as you can get to real underlying causes of issues
mohan - www.ifsqn.com also rashmi
Brian - Good approach, Bruce...I do the same thing.
Sarika Agarwal - YEs Bruce I do the same
Rashmi - Thanks Mohan. Got it
mohan - good luck
Nuraini - Ditto to Bruce
Niesha - Hi everyone
ANTHONY - Thanks Julia.
Andres - Use the "5 Why's"
Aurora - Good morning
Niesha - Andres list the 5 Whys please
Simon Timperley - http://www.ifsqn.com...methodology-r51
Niesha - The Behavioral Based Food Safety is very good and informative
Rashmi - I found most of the auditors just check procedure. Just to make sure that the requirements are mentioned in the procedure or not. But they dont check that actually the procedure has been followed at the production floor or not. I check that whether the Procedure say actually what emplyees do.
Nuraini - Andres, not the 5W and 1H? what, where, when, who, why and how
Niesha - That's what I was thinking @ Nuraini
Niesha - According to ISO 22000:2005 it states you must analyse verification activities. I want to know how you do that
Rose Karuma - very interesting,learning alot!
Bruce - It has all stopped for me - is it my system?
Andres - http://www.safetyris...cause-analysis/
Simon Timperley - Think so Bruce
Niesha - Thanks for the link Andres, will check it out later
Nuraini - Thanks Andres
Kapil - thk
Nuraini - Verification of verification activities are very helpful to gauge how far audiee understand the procedures
Niesha - I think this (Auditor tactics) will help as it relates to my current concern on "analysis of verification activities"...I think
Luis Aresta - thanks to all for the links
Austin - error occurred, webinar not working anymore
Izabella SimplÃcio - The same happens to pest control: many pest control operators don't make a trend analysis of the weekly/fortnighly inspections they do.
Anabell Payes - Could you give us examples of verification and validation of the GMPs
Nuraini - have to refresh the feed.. ok now
mohan - hi niesha
Niesha - Hi Mohan
Sumita - can't see and error occured
Shahzad Amjad Shahzad - What type of smartphone applications are available for recording food safety events?
Joven - try recon sumita
MeiWai - slide not clear
mohan - do you know how we can give the significans for the risk assesment in haccp plans
Brian - Can you supply the link to the investigative report?
Niesha - Such a tragic occurrence
Nuraini - Is it this http://www.cpha.ca/u...-lirs-rpt_e.pdf ?
Nuraini - the incidence in 2008
Niesha - Second @ Brian
Simon Timperley - Thanks Niesha.
Rose Karuma - in iso 22000 clause 8.4.2 the organisation has to evaluate individual verification results.i need to undestand it clear.pliz help
Toky Olivier RAZANAKOTONARIVO - Shahzad Amjad Shahzad> What do you mean on Food Safety events?
Niesha - Thanks Nuraini
Nuraini - can go here to http://www.inspectio...25780005?chap=2
Simon Timperley - Sorry thanks Nuraini
Toky Olivier RAZANAKOTONARIVO - Very interesting
Nuraini - No problem.., has the video stopped?
Shahzad Amjad Shahzad - Mr. Toky, I mean food safety instances which may contribute to produce a hazard in food
Luella - How do you work the Audit Trail for Raw or Packaging Materials Supplier Audits?
Niesha - I feel like a webinar like this requires a part 2
Tadas Plauska - Really great presentation
Steve - Excellent webinar, Thank you!
Robert - Very informative, Thank You
Niesha - So true Simon
Toky Olivier RAZANAKOTONARIVO - ok, I don't know any application for that now. May be we need to create one...
Julia - Yes, excellent webinar and side discussion today. Thanks everyone.
Tatiana - Very very good webinar! Thank you!
Paula Severino - Hi simon, I have a question! How the auditor can make the relaxed atmosphere during an audit?
Goldi Chauhan - Thank you very much :-)
FAYAJ - Excellent Presentation thanks
Sarika Agarwal - IS it recommended to take phone calls ( Personal or Official) during the audit ?
Rosemarie Kwan - That was a lot of experience and knowledge shared . One hour is not enough..
Teresa - Thank you Simon and David
YOUSSEF - thanks Simon
Shahzad Amjad Shahzad - Thanks, very nice presentation...
Brian - You can't refuse an FDA audit
Maggie - If I had only 30 minutes, i would head to the floor.
Bruce - Sarika - never take calls during the audit - it is very unprofessional
Rosemarie Kwan - Thank you !
mohan - ya its right
Marina - Thank you! Great Webinar!
Niesha - According to ISO 22000:2005, an organization is suppose to analysis results from their verification activities. Can you recommend documents/ document links that can help guide me in properly doing this?
Rose Karuma - Great Nuraini
Sarika Agarwal - Thanks Bruce... is that told during the training of LAC
RALIJERSON - thank you for sharing your experience !
Arquelio - OMG Great Statement Not to lean on consultant but the team is involved..
Laura Higgins - One of the best and most informative Webinars I have attended lately! i usually work through them, but I was glued to this one. Your passion in the subject ignited mine. Thank-you
Steve - Thank you for the advice in handling behaviorial aspects of an audit. Ive found that is one of the biggest challenges.
Sara Festerman - Agree 100% Laura! Ditto!
Paul - I have noticed that organizations that are very open to audits also seem to have the most extensive training programs for their staff and staff and management follow-up to test the effectivness of the training.
Nuraini - Arquelio : Yes!
Alzbeta Korcekova - I also agree with Laura
Lori - Very informative, thank you!
Bruce - Paul - I have seen the same thing
ANTHONY - Thank you
Ana - Thank you
Jose - Thanks
Edwarda - It's excellent!!! I would like to hear and learn much much more
Julia - For future knowledge-I wouldn't mind a training on reviewing HACCP plans of suppliers.
Joven - Great Webinar!Excellent inputs and shared experiences!Thank You!
M Junaid Arif - gREAT
Nuraini - Please have Part 2 and subsequent for this - it is a great topic
Emma Fonseca - thanks
Anabell Payes - Hearing all the things that you said about the employees bathroom, the attitude of the attendees I thought that these was only a problem in Central America but is a global issue, is the same in the plants in the UK ?
Raul - Nice!
Ana - Excelente presentation
lorraine leija - very informative webinar today. Thank you!
Natalia - Thank you very much - it is great material in additional to my "money (knowledge) box"
Nuraini - i wish the audio is good on my part
M Junaid Arif - How we investigate allergens?
Luella - Thanks for the answer David!
Niesha - Please have PART 2 on this Topic, I feel there is so much more to learn!
Ana - Excelent webinar
Sree prakash - Good informative we bin
ANTHONY - If there is tension then it's an indication that the auditee is unprepared.
SCPCI Davao - is it okay to audit a packaging material plant, say plastic packaging, to be audited against HACCP standards when they are not HACCP certified?
Paula Severino - Thank you for the answer!!
Nuraini - Sometimes auditees are not cooperattive, and just skirting to answer. How do we go about that? I had such experience and it kinda drive me nuts!
mohan - mr. siman you are not explained to my question
Sree prakash - Good informative webinar. Thanks Simon and David.
Mario - Thanks a lot
Joven - If they have a HACCP system SCPCI Then I think yes
Edwarda - Great Great! Thank you!
Brexit - I VOTE TO "STAY" IN THIS WEBINAR!
ANTHONY - More power to you David and Simon !!
Robert - Very Powerful presentation!
AJAY - Thank you all
JAYANT - Great Webinar
yoga - Avery good webibar. Very infromative. Thanks David!
Niesha - SAME to you David!
Jennifer - Thank you! Great webinar
Edwarda - I agree with Brexit :-)
ValÃ©ria - Thank you!!
Kathy - Damn too late!!
David Levy - Thanks Simon and David for the very interesting webinar!!! Shabat Shalom!!!
Andres - thanks a lot!!
Arquelio - Great Presentation
Ana - What is the best proceso to verifique the HACCP
Niesha - NNNOOOOO Webinar?!!! Crying
Luella - Thanks Simon and David!
YOUSSEF - Thanks David and Simon
Kathy - sorry stuffed up time