lahcen : good morning from montreal
Chuck Cato : Good Morning to all
Aimee Montoya : Good morning from Colorado Springs!
Birgit.beaufort : Good afternoon from Holland
Ryan : Hello from Los Angeles
Sara : Good morning from Emporia, Ks
Maria : Good morning from New York.
gabriel503984 : Good Morning from Fresno, CA
patricia : hello I am patricia
frank : Hello from New Mexico
Leslie Parker : hello from Wapato WA
Tammy Fulton : Good morning from Michigann
PINAR : hi
Adhavan MA : Good morning to all
Rebecca : Good afternoon, from oxfordhsire, England
Ida : Hi Good Morning everyone
Jean-Yves : Hello from Los Angeles
Chuck Cato : Salem Oregon
JAMES : Good morning to all from Rockwall TX
Kevin : Good morning from New Orleans
Warner : Hello...
Innocent Laurent : Good Morning - from Florida
Steve Klegon : good morning from wisconsin
PINAR : did it started?
FAYAJ : Good evening from India
Jan Jackson : Hello from North Carolina
Andrea : Good Morning from Kitchener, Ontario, Canada
Jauke : Hello from the Netherlands
hammam : Good Morning Ø´Ù…Ù…
Willi : Good afternoon from The Netherlands
Hassan : Good afternoon from Egypt
stacey : Good morning from Wisconsin
Suzie : Hello All
Laura Gilstrap : Hello from St. Louis MO
Justin Loncar : Good morning from Missouri
Ashim : Greeting s from NEPAL
Colin : Hello from York, PA
jeban : hello from philippines
Yehia : Hello every body from Cairo, Egypt
Sue : Good morning from Wisconsin
Zwanenberg USA Audit Team : Good morning from sunny Cincinnati
Liz : good morning everyone.
Ella : Ella
Taverna : Ciao dall'Italia
Sherry : Good Morning from Ohio
Kameel : Hi
asif ejaz : hello everyone good evening from India.
PINAR : did it start?
maribel : GREETINGS FROM THE PHILIPPINES
Mary : Good afternoon from Ireland
Carlos : Good Morning, ALL!
David : morning from Montreal
Joseph : Good evening from KSA
Mohamed : hi from egypt
Alain : Bonjour du Canada
PINAR : Ä± cant see anythng
Michael : Good Morning form Milwaukee, Wisconsin
Leona : Leona said Hello
Sy : Good aftternoon from Ghana
Milena Matlag-Gradowska : Good afternoon everyone from Sheerness, UK
Andrea : hello from Scranton PA
Ella : good morning from Canada
ANTONELLA MARANO : Ciao dall'Italia, Calabria
chi samuel : hello every from Cameroon
christine : Good morning from WISCONSIN!
Stephanie : Hello from Tennessee
Minerva Magana : Good morning!
nkwekam : Hello from Cameroon
Brenda : Good morning from Canada
g : Greetings from M-issouri
Alex Velte : Good morning from NYC
Bryan : Good morning
Hanan : Hello from Helsinki
Tanya : Good Morning from Grand Cayman
Simone : Hello from Germany.
Sandra : Hello from Serbia
olivera : hello from Serbia
Chitrangani : Good day from Canada
Psyche kwok : Hello from calgary
Jean : Good morning from PerÃº
Jacomien Mouton : Hello from South Africa!
JWinkelman : Hey!
Danielle : Good morning from Kansas City, MO!
Michelle : Good Morning from Chicago
Adhavan MA : hello from India
Pam : Good Morning from Indiana, USA
bob : hi from South Jersey
John : Hello from San Antoniio
Jennifer : Good morning from Idaho
hammam : Good Morning from palestine
Jauke : Is it live already?
jerry Combs : Good morning from KY USA
ossama Ismail : Ossama Ismail ; Cairo - Egypt
Roberta : Hello from Italy!
John : Good morning Tony H.
Alawi : Good afternoon from Saudi Arabia, Qatif
BONGANI : Afternoon all Bongani from Swaziland
Adrienne : Has anything started yet?
Rodrigo : Good Morning everyone!
enrique : Good morning from Alsip ILLINOIS
Amanda : anyone else having trouble with it not loading
Kayley : Hello form the UK
Sripriya : Hello from NY
Dawn Allwein : Not loading here
jose : Jose florida
Frans : Frans from Rotterdam, Hello
Michelle : Greetings from SW Oklahoma, USA
Latif Miah : Hi! Good afternoon
nacer Eddine : Hi, Nacer
Dragan StojanoviÄ‡ : Hello from Serbia too
Monique : Monique
Kevin Oliphant : Good Morning from Los Angeles
Nizar : Good morning from Canada
Amanda : Oklahoma here also
Steve Klegon : nothing anyone?
Mohamed : Mohamed Gamal , ciaro,Egypt
Suzie : San Antonio, TX
Pooneh : hi
asatamaria67 : Good morning from San Diego
sharon : hello from saint louis
Ida : yes its still loading
evelyn : Good Morning from Virginia
Dayke Leon : Hello everybody, Dayke from Aruba
Fahad : a-hoy
Mark : Hello from Kansas!
Monique : Hello from Atchison, Kansas!
Sheila : Hello from Rochester NY
Mathew : Hello
Kimberly : Hello from Fort Worth, TX!
Deb : Hello from Boston
Gary : not loading
Susan : Good Morning from Connecticut
Haydee : hello! from Mexico
Louise : having troubles loadin
Ian John : Hi all
Chuck Cato : Nothing here
Angela : I'm not able to see or hear anything. Is anyone else having this problem?
Adrienne : Nothing yet???
Jauke : it started, open through Chrome
SILVIA : Silvia Michanie from Buenos Aires
Kenny : Use Google Chrome
Warner : Has this started?
Ruth : Hello from Edmonton Alberta
Glaudia Grundlingh : Hello from Stellenbosch
Jonie : I can't hear anything either
Barbara Zwaenepoel : It is still loading (Belgium)
Hadda : Hello from Maryland
Amy : Good morning from San Francisco. I too am having loading issues and its only 7 a!
Phillip : good morning from Illinois
Warner : The screen is all black...is there a problem
PERLITA P. SARAGENA : hello perlita saragena
Kevin Oliphant : Not loading in Chrome
BONGANI : Nothing Here its still loadind
giel : Open in Google Chome, the webinair has started
Simone : here everything is fine.
Brenda : Still LOading also???
Simon Timperley : ideally use chrome, hard refresh your browser ctril+F5
Kenny : Use Google Chrome - Explorer di not work for me
patricia : nothing in the screen
Paulette Johnson : not opening here
Leonard : Good morning from Toronto
PERLITA P. SARAGENA : from cebu, philippines
Joanna : not streaming
Vita Thomas : still loading also
Raul : hi
Tanya : Have switched to chrome as nothing in IE
Dawn Allwein : Cannot get chrome - trying firefox?
Carrie : Using Google Chrome fixed the issue
Rosemarie : Hello from Manila, philippines
jose : No video?
Joanna : I am using firefox and it is not streaming
Mathew : ctrl f5 worked in chrome for me
Adrienne : Nothing yet, just "loading"
Steve Klegon : still nothing
Simone : worked with chrome and firefox for me.
Dennis : Hello from Champaign, ILLINOIS, USA
Barbara Zwaenepoel : don't see a youtube symbol
Michelle : Working fine via Firefox here
Dawn Allwein : I have video in Firefox but no sound
sarwat : hi This is Sarwat
Ida : hi still cant open
June Ly : Good Morning from Canada
SAJANA : hello
Kevin Oliphant : Unable to load
Dawn Allwein : reloaded and now OK
SAJANA : still not open
Rachneet Toor : Hi this is Rachneet from Canada, i cant hear or see anything
Simon Timperley : close and reopen webinar and / or refresh your browser
SAJANA : hello
SAJANA : not open
Ruth : open with Chrome
Steve Klegon : this is crazy - not working
Simon Timperley : if youtube is blocked in your business it will not work for you
SAJANA : ohk
Kevin Oliphant : It's not loading in Chrome here - I've watch many over the years without a problem
Parker : i had to reload in chrome a few times but it is working now
Gloria Castaneda : Hi Good Mornin
Monique : Tried several things and nothing has worked!
Barbara Zwaenepoel : I'm afraid it's my Adobe flash player which isn't working
Simon Timperley : kevin try clearing your cache and restarting computer before rejining
Steve Klegon : oh well to internal audits ...no time for this
sarwat : i am having some problem
Adrienne : Simon have you started the webinar yet?
Ayo : hi Ayo from nigeria
SAJANA : ok bye
Simon Timperley : yes we are live
SAJANA : not working
Barbara Zwaenepoel : I'm leaving as well, I hope to receive the presentation and video afterwards
Vita : just arrived, sorry
sarwat : It is giving me an error
Simon Timperley : 567 online most are watching ok
Brenda : Not working as well, hope I can catch this another time I guess
Pauline : Simon, what was the youtube link again? I can't scroll the chat
Henrietta : not working
Kayley : can we get copies of the slides at the end of the webinar?
Pauline : Thanks
Leonard : It worked in google chrome, strange huh...:)
Simon Timperley : we always circulate recordign and slides afterwards
Kayley : thank you
Simon Timperley : chrome is best
Brian : Work's fine here, but would like a copy of the webinar, have to leave early
sarwat : I cant even hear you
Shabina NT : Hello Everyone
Magdalena Gruda : Hello from Poland < 3
Simon Timperley : if youtube is blocked in your business it will not work for you
Warner : Thanks..works under Crome
sarwat : Is there any possibility to get a copy of recording
Dan : Good day all...good luck to those still having viewing issues
Diana : Yep, worked in Google Chrome
Simon Timperley : sarwat read below
steve : dumb that IE does not work
Mina : Hello
Shabina NT : This Shabina here from Food Cognizant, India
Clyde : what is it called under crome
LORENA : LORENA FROM BUENOS AIRES
Ida : hi
Simon Timperley : thanks Diana
LORENA : SOMEONE FROM ARGENTINA ?
Manish : Manish from Nepal
Manish : Hello everyone
Evangelos : Hello from Athens Greece
Ida : still cannot open
paul : unable to connect
Carmen Hernandez : Hello from Peru
sarwat : Sarwat from Canada
Brian : Ireland
Simon Timperley : 1. use google chrome or firefox
Simon Timperley : 2. clear cache/temp files and reboot
Hadda : Hello from Maryland
Dianne : Hello from Toronto, Canada
Simon Timperley : 3. rejoin webinar
claude : I AM CONNECTED ON MY IPHONE NOT MY PC
Carrie : Lessons learned - Communicating the best platform to view the videos would be ideal, and would prevent delay and frustrations.
Simon Timperley : is it ok claude?
chuck : Chuck hello from Chicago
EVA : Good day
ossama Ismail : Hi; Ossama Ismail; Cairo; Egypt
Francis Wallington : How can an SME with a small number of employees and therefore number of experienced and qualified persons institute an internal audit programme that meets GFSI standards ? Is it permissable to audit your own tasks and records ?
Yixa Hernandez : Hello from Puerto Rico!!
Houman : Can we get the slides later?
Raul : hi
Lorna : seeing just a black screen
Emily : Yearly, if your risk assessment clearly defines its only needed Yearly.
Dennis : Im sorry Simon I've watched dozens of these webinars on the same system. I've cleared all the cache and reboot. Still not loading . Ill catch the download later on happy Friday.
BONGANI : STILL LOADING
Summer : May I get a copy of the slides emailed to me please?
Simon Timperley : did you try the direct youtub link dennis
Rajendra : Hello everyone
Denise : Hi from Ireland!
Janice : hi from Canada
Evangelos : The SME question is right to the point. Internal Audot for SMEs should be outsourced in my opinion.
Kim : Good Morning All- Having issues also..bummer
Adeshola : unable to connect from Nigeria
Rajendra : Working well. ..
Raul : please email me a copy of the slides. Thanks.
Kayley : Francis Wallington- usually you would have a multifunctional team with different skills sets and qualifications and audit each other so you are not auditing your own work.
Dennis : Yes Sir I just tried it it does the same thing. Black screen trying to load.
Henrietta : Have no you tube acess, hope to get the slides
Sarwat : thank you its working now with Chrome
Jacinthe : Hello from Levis, Qc, Canada
Adhavan MA : working perfect
Simon Timperley : have they blocked youtube in your business dennis
Dennis : Might just be internet explore
david : not working
Simon Timperley : internt explorer is no good for the webinar
Audrey Thomas : Please send me a copy of your slides
Kayley : wrking fine on explorer here
Simon Timperley : you ar elucky Kayley
Kayley : :-)
Francis Wallington : Kayley , I work in a world where I am the technical and audit specialist. Colleagues do not have the knowledge as yet to audit
Rachel : Hi, working fne on firefox
sharon : Please send me the slides, thanks
Simon Timperley : video and slides will be emailed later
Heather : working on google
jose : Please send me a copy of your slides
Simon Timperley : please read my comments
Houman : Thanks!
Mercedes Mendoza : Thank you, I don't see any presentation nor audio...
Dan : seems to be working fine on Chrome in Cali
Simon Timperley : is youtube blocked in your business mercedes?
Muhammed : hi
Andrea : I was late to join, will a copy of it be available after the webinar
Kayley : conformance reporting is just as important as reporting non-conformance.
Muhammed : sorry for late
Aimee Montoya : Excellent here, thank you, Simon!
Mercedes Mendoza : Yes, I think so....
SILVIA : Lorena si Silvia michanie de Argentina
Simon Timperley : well you cannot watch sorry
Simon Timperley : video and slides will be emailed later
Rick : Simon, i cannot see the presentation
Justin Loncar : It will vary depending on the facility
giel : Really depend on the subject of the audit and the company
ossama Ismail : Is it Correct in I.A.: No Need To make categorization of finding into : major , minor , critical & minor ?
Adrienne : Isn't it audit site driven
Roberto Maldonado : FALSE It depends of the size of the organization
PERLITA P. SARAGENA : TRUE
Lisa : It would depend on where you are finding more problems or need more observations to determine if there are problems
Kameel : documentation/floor 60/40
Maxine : The plan must be basedon the context of the organization
Rajesh : 30/70
Dayke Leon : 60/40 in my case
Frank : False. Depends on the condition of the facility. Floor may be worse than docs
Emily : False, a good balance is whatever each facility needs verses their risk assessments, every facility is differemt.
James : floor time or documentation can lead you into a greater percentage of one or the other
Dawn : Audit plan should consider size of plant
Sheetal : FOr me it would be it would be 70% documents and 30% floor
Barbara : depends a lot on what requirements you are auditing
Suzie : 60/40
Laura Gilstrap : if you have a trail to follow follow the trail to conclusion
Sheila : I think it depends on the facility and where they are on the food safety journey
Robin : Everybody will have different methods and audit focuses.
Leonard, Toronto : It must be 60/40
Stephanie : In extremely small operations are ours, the amount of documentation far outweighs the floor space.
Kuldeep : Varies
joyce schlachter : Depends on the faciiity
Dan : should always have some flexibility
Zwanenberg USA Audit Team : It depends on what your auditing
Andrea : depends on facility
enrique : 60/40
Simone : depending on the internal factors like stuff
Doris : 70/30 depending on the amount of documentations to review
Ian : depends on what you find
Susan : Maybe 60/40. The floor audit also shows how your documentation is doing
Carlos : Documentation has grown, in Scope, and realistically it tends to skew to a higher percentage on the documentation-side.
Kim : Depends upon scope of audigt
Sheetal : 70/30
Kevin : 70/30
Tom Ludeke : May want to be more in relation to scope and complexity of the documentation, the facilty, and the auditors familiarity with the operation
Glenys : depends what is being audited
Jennie Thomas : The programs can be strong but employees need to demonstrate compliance
Theophilus Fon : It depends on the situation that the auditor observes
Jannet : 70/30
Leonard, Toronto : 60 for floor time and 40 for review
Jackie Lapointe : I don't know
MarlÃ¨ne : need to adapt to context, programs/subjects, time of year, etc.
John : Depends on site history
JWinkelman : Thats not how it is!
Evangelos : depends on previous audit findings
Kayley : false - you cannot always plan for the evience you need to support any findings
Nicholas : It can vary from month to month depending on weak spots
Kenny : False - Depends on process and required documentation
Andrea : 50/50 is really a basis or a starting point
Kuldeep : 70:30:00
Jacinthe : Observation and records checked are very important
Kurt : depends on the size/condition of the facility and the amount of documentation
Jacomien Mouton : Depends on operation, size of facility, number of products etc.
Ashim : A balance audit for documentation and floor time will be 40 to 60
Houman : depends on previous audits
Rick Noteboom : false, a "simple" documentation of a complex process needs more observation time
PINAR : depends on product variety and size of company
asif ejaz : Depends on the products and number of lines .
Mary : Depends on the environment.
Tammy Fulton : More like 60/40 floor to documents unless there are more issues on the floor.
Lisa : It shall be determined on a case by case basis.
One size doesnâ€™t fit all. The most important goal that the FDA expects of any auditing program is the outcomeâ€”that it advances knowledge among the food industry to meet FSMA
nkwekam : depends on the scope and complexity of activies
Roxanne : Varies by size of facility, Previous results and product mix.
ida : finally could log in with google chrome
Suzie : warehousing has fewer risks so 75/25
chuck : some may require more repeat observations
Kimberly : You place more weight on where the issues are
John : Depends on if procedure matches actual olicy!
Kuldeep : Based on Risk factor
Audrey Thomas : 80% factory interviing employees 20% office
Elena Calmatui : 60/40
Francis Wallington : 0ne can start with document or observation first and that will dictate time spent where
louann : it depends on the operations of the company
Roberto Maldonado : Depends of the size of the organization. However, foor time is more important
sylvester : False. Depends on what was being audited
Dependent on the scope of the audit and how many HACCP
enrique : Documentation shuld be verified every day
Alain : Documentation is important to start but the proof is on the floor!
Haydee : 60/40
JAIME : 60/40
Persis : More time on the floor will lead to more documentation
Ulas : On site audit should greater than documents, like 40 - 60 or 30 - 70
Jodi : depends on area of audit
Hassan : Balanced Audit .. implementation on the floor more important
Jorge : no video, no sound, bye
Colin : 70/30 you can document that youre doing anything. If youre really doing those things is what really matters.
John : Go to the Gemba
KRISHNAN : Hi Good evening from Goa, India
Liz : it's a good start but may change
Paul : Current documentation being used on the floor is reviewed also.
jerry Combs : our organic audits are 90 % paperwork and SQF audits are 70 Floor
Simon Timperley : Yes Gemba is where its at
mwenda : Good evening listening from Kenya but not sound
John : Gemba, Japanese for "real place"
Roxanne : Please email me the slides. I was not able to connect until about 1/2 hour into program. Thank you
Sarwat : Simon, where can I get training for AIB
Orlando : Joined a little late, no sound and no video
Teresa : Hello from Porto Portugal
sharon : if you are a small company do you have to have an audit team or can it be a one person responsibility?
Liz : What is an acceptable number of audit team? Who would be on the team?
Orlando : Simon can you give me the link to yourube please
Kate : How often do internal auditors need to be trained on internal auditing? Yearly? Every two years?
jerry Combs : My NSF auditor cert is good for 5 years
Ulas : Hi SHARON, one auditor could not enough , because he or she have to audit own job
Kayley : What advice do you have for new aduitors who are learning to audit more senior members of the production team who are reluctant to co-operate?
sharon : do you have to have auditing training to audit your facility?
Hassan : exactly .. some Auditors jump to be a judges instead
Liz : what is the acceptable time to complete an audit?
Rosemarie : Can a food safety team member be an internal audit member at the same time?
Ahmed : How to appear the different between GMP and GHP on the chick list
jerry Combs : I think you definately need to be trained to be an internal auditor and I think third body auditors will want to see the training record
Adeshola : unable to coim I'm still having difficulty to be part of thisnnect from Nigeria
Ulas : Hi ROSEMARIE , of course he can, but another person from another department should audit the Food safety procedures .
Adeshola : please kindly share the slides Free the program
Dayke Leon : Hi Rosemarie, as part of a food safety team it has presented several challenges when conducting an internal audit, including from the corporate stand point since you'll be a key component of the company/entity being audited
Dennis Grayson : Yes Simon, I am in Hello all
Simon Timperley : what did you do Dennis?
Dennis Grayson : Company IT person disabled Internet explore
Ruth : Adeshola, i believe the slides will be sent in an email pele
Liz : When you talk about a snap shot, what is consider an acceptable amount of records to review?
Dennis Grayson : IE was conflicting with Google Chrome
Poonam : Any specific Checklist available for internal audits
Kayley : they should be tailoured to your aduit scope Poonam
require you to be certified for Internal Auditing?
to audit food safety system
, is it enough to go for other internal auditor training
Jacqueline : Hi All :) Jackie from Florida- This is awesome!!
Simon Timperley : ok great dennis thanks
Sarwat : Hello Simon
Dennis Grayson FSMA
requires you have a PCQI"
Poonam : Yes Emily
Liz : In our latest SQF audit, the auditor was asking for source of reference information particularly the pathogen kill/ validation
Dennis Grayson : Thanks Emily, I am PCQI certified and the SQF Practitioneer.
ossama Ismail : Horizontal Audit vs. Vertical Audit ?
Zoe : We do both announced and unannounced audits. This allows you to see a true scenario as we have unannounced BRC audits.
Dennis Grayson : But is internal auditor seperate
ossama Ismail : Objective evidence vs. Circumstantial evidence ?
sharon : im the pcqi and sqf practitioner and the auditor.
ossama Ismail : Risk of Internal audit itself ?
Dennis Grayson : KPI's ????
Kayley : key performance indicators
Carlos : Liz: What type of process do you have that required that documentation?
John : Surveys are great for training validation
Ildi : Interview and backup with documentation
Doris : They maybe influence by one or more person of the group.
Kayley : true - the mroe peopl eyou can interview you can gauge wether taining has been understood and effective
Jackie Lapointe : TRUE
Michelle : it helps verify your training program
Kevin : TRUE
Lisa : But also observing them gives even better idea of their understanding
Claudio : True if time permits
Simone : depending on the questions you ask.
sharon : it will verify if training is working or more is needed
Diana : True - also allows to identify training needs
Houman : more interview, more evidence . also indicator of training effectiveness
jerry Combs : The more peeps you interview the better you understand if they are competant to do their job
Dayke Leon : more than that will say it helps to verify the throughout aplication of the method(s)
Paulina : they could just got prepared for the audit
Dawn : Departments ALWAYS put their Best Man forward, you need t o see their weakest link
Doris : They should be interviewed individually
Paul : minimum of 2 for comparison
rosemary : Yes as long as they are audited separately.
Mohamed : we use it to verify the internal communication
EVA : It supports the training and identifies who needs further understanding
Becky : Yes and ask general questions in language they understand. With the intent of determining understanding, not to trip them up.
Ivan : True - gives a better understanding about the level of knowledge/compliance for all staff
It is dependent what the task would be ...particularly a CCP
Deb : True. If more than one person is questioned, you should be able to assure the written procedure is followed
Sara : spot questions on the floor is a good reflection of what is actually happening
Raylene : It helps to verify training and understanding of procedures
ken warner : that way we can make sure that procedures are understood
VASU PADMANABHAN : It is important to talk to many and confirm your findings and underrstanding
Zoe : True - it gives you an overview on the quality and understanding of the training
Iryna Dyachenko : might not speak the language of the auditor -- see practically as well
ROCHELLE : The auditor will be able to assess what is understood by the interviwees. and possible if the training may need to be focused on the areas not well understood.
Ruth : True, shows training effectiveness or training needs
evelyn : True- engaging others is very benefitial
Milynda : one person does not provide information that all person working in that section understands what they are required to do
Theophilus Fon : Interviewing multiple individuals is a good way to corroborate information and to make a good decision
Xaviera : Because all employees would have the same level of training
Sarwat : It is always good to get an opinion from different people
Tammy Fulton : Sometimes people have come up with a best practice that is different than what is written.
Audrey Thomas : Identify the correc tperson is in the correct role
Paul : multiple individuals with different tasks
Paula : observing performance of doing is better then only an interview.
Xaviera : please their competency would be seen in their activities
Jacinthe : The best is to interview the assigned and trained operator or manager depending the objective of the interview
Ehab : Unfortunately most of 2nd and 3rd shifts are less trained
Robin : Also feedback from employees help improve processes
Muhammed : if multiplr person, the argument will deviate the understanding activity
sylvester : normally good for an auditor in an unfamiliar environment
ossama Ismail : If facility staff being audit corrected immediately the nonconformity found by auditor .Is it a must to be mentioned in an audit report findings ?
Vita : verification of the training of the procedure
Jennifer : What about Safety and Health & Hygiene?
Colin : Ehab i also agree, a lot of second and third shift employees are trained less, because most trainers work first shift
ROCHELLE : right. the written procedures may also be displayed in a graphic way to enhance understanding for those who are less literate
steve : what if something does not have a root cause?
Kayley : 5 why's
Rick Noteboom : there is always a rootcause steve
Hassan : Thanks Ivan!
Mohamed : What is the difference between critical NC and Major NC
Renae : if you find a non critical non conformance do you still need a do a CAPA?
steve : always? a procedure not communicated ...root cause is what then?
sharon : KAYLEY what do you mean by the 5 whys?
Sheetal : Does Internal audit N/C needs preventive controls measure?
Rick Noteboom : communicatin failure
Ahmed : How to appear the different between GMP and GHP on the chick list
Kimberly : Steve - you may want to conduct a 5-why or fish bone to discover the root cause
steve : 5 whys make much more sense then communication failure
Kayley : find a problem, why did it happen? get you snwer, did it find the root cause? repeat process. ususally you can go back why 5 times to find your root cause
Kimberly : 5-Why = Keep asking why 5 times = often leads to the Root Cause of an issue
Liz : SQF Version 8 code is requesting monthly reports to Management, so perfect time to bring to their attention.
michelle zimmerman : monthly reports? what section?
Dennis Grayson : Are audits still using OI's? Opportunity for Improve?ment
Rick Noteboom : i mean the procedure for internal communication might be incorrect, or is there another reason why communication failed in this case?
Kimberly : For "non-critical" non-conformances you need to assess your risk. You should want to have something put in place to close the gap on your risk.
Dennis Grayson : I was under the impression that OI's were no longer used in auditing? (Opportunity for Improvement)
Colin : What do you guys think is the best internal cycle? monthly, quarterly, 6 month, annual?
Liz : we use to have quarterly meetings but SQF Version 8 code is effective in September
mwenda : It may depend on the level of training for such personel otherwise multiple individual may mislead you and you may not attain your objective
Kayley : you could always offer a reccomendation on your audit summary
Barbara : continuous improvement
Kimberly : Colin - Your review cycle should be based off risk. Unless your audit dictates a frequency.
Frank : Is a riskmitigation process that focuses on the entire business
Alex Velte : only siths speak in absolutes....
Adrienne : Should take into account anything pertinent
Ildi : It focuses on your organization
Michelle : To verify your entire food safety/quality system
Tom Ludeke : should also incorporate company specific issues
VASU PADMANABHAN : it has to look both inside and outside for risk and opportunities
sharon : false it is about continuous improvement
vasundhara : understand your health of QMS
Ruth : False,
Becky : Mgmt review should focus on changes that will effect your business. It is preparation for the future.
Sheila : includes, regulatory and continual imrpovement
Kevin : No, it focuses on the quality system process in place
Sarena : management review is to go over whats working and going right and whats not for that facility and industry.
Marcelo : measure of KPI, trends, implementation of FSS
Dayke Leon : at least it shouldn't be the case to make the difference in your operation
Ruth : should focus on organization condition
Claudio : They should look into the individual elements as well
Patricia de GarcÃa : Continuous improvement
Mohamed : implentation of QMS
Jacinthe : Food safety Commitment to their customer
Kuldeep : Must focus on Food safety
Lianne : focused on the organization in question
nkwekam : decisions to promote continual improvement
Nathaly Aquino : Purpose of Management review is to view the trends within your company. It focuses on what the team needs to improve in order to ensure high food safety.
Kim : Continious Improvement and FS Management systems
Liz : hard to comment as it is production driven, regulatory
Sarwat : FALSE
Mohamed : continual improvment
asif ejaz : It must focus on the customer requirements..
Hassan : I think its the core of effectively implement the system
Theophilus Fon : Its a continuous improvement tool
Racheal : Mgt Review is used to review your own system, verify programs are working and use as continuous improvement.
John : To be sure the policy is robust and ensure that it adequately ensures food safety in the process!
Francis Wallington : Management Review is about sharing information such as legislation , NCN and audit results
John : Management Review has many functions, Health of system, keeps senior mgm engaged,
Frans : MR is focussed on the entire business regarding foodactivity
Roberta : continuos improvements
Raylene : mostly continual improvement, forcasting
vasundhara : for information,discussion and decision making
Andrea : only focus on the requirements for regulations/compliance ineffective
Jackie Lapointe : TRUE
sylvester : False because it focuses on entire operation
EVA : False - needs to focus on organization, which includes trends but primarily risks within the organization
Jonie : TRUE
Pooneh : FALSE
Chitrangani : It focuses not only industrial trends but improve profitability by increasing productivity while adhere to quality standards
Roxanne : Management review should cover all aspects of business plan and processes used to manage.
Anjo : management review is a holistic approach.
Robin : FALSE
Ian John : Management review also validates that the FS program is working effectively
F.because also checks for FSMS
effectiveness & efficency
Kayley : thanks
Rosemarie : thank you!
Ildi : Thank you, this is wonderful and concise
Subrahmanyam Gudipati : Great presentation!
Dawn : How do you engage Senior Management in the importance of Internal Audits?
Rachel : Thank you
Jackie Lapointe : thank you so much for your excelent presentation
Becky : great presentation!
Andrea : Thanks fort this webinar
Patricia de GarcÃa : Thank you!
Mohamed : Thank you
Teresa : Thank you very much, a very good presentation
Ruth : Very good presentation and so informative
Doris : Great presentation, straight to the point, thanks for your time!!
June Ly : Thank you for good presentation.
Tammy Fulton : Good presentation!
Marcelo : thank you very much!
Hassan : Thank you Alma
Kuldeep : Wow.. Thank you for nice presentation
nacer Eddine : Thanks a lot
Mathew : Thanks
Taverna : Thank you!
Monika : Great thank you
asif ejaz : it was a really good presentation .
EVA : Thank you - excellent presentation
Carmen Hernandez : Thank you
Ramon : Ramon Vera from LA,Good Morning!
Roberta : Thank you!
stacey : Thank you!
Latif Miah : thank you
Daniela : Great presentation. Thank you
teddy : Thanks
JAMES : Great Webinar
Sripriya : Thanks
Urszula Walczak : Thank You for a good presentation
ossama Ismail : Great Presentation & Content. Million Thanks . Highly Appreciated
John : Thank you both, Simon thank you for the many years of help and resource
Deb : Excellent, thank you.
Randy Rohrback : Thank you!!!
Sara : Very good presentation today, very good information, I look forward to receiving the recording of this webinar to reference in the future. Good job!!
Michelle : Thank you
Kate : how often do internal auditors need to be trained on internal auditing? yearly?
Adrienne : They want a GREAT audit, but aren't always available for you
nkwekam : Thank you for the brilliant presentation
carine : Thank you very nice presentation
Deborah Chan : Excellent! Thank you
Jan Jackson : Great presentation. Thank you.
Thandekile Mkandla : Thank you for the wonderful Presentation
Angela : This was an excellent presentation. Thank you
Dennis Grayson : What is a qualified Internal Auditor? PCQI, SQF practitioner
Colin : Audit cycles, Is annual enough? is monthly too much? i know it depends on the risk, but would quarterly or twice a year be a good start?
Raylene : Great presentation, really good information
Ulas : Thnk you for your presentation, it was great...
Robin : You learn as you audit as well.
Liz : We are find it difficult to have good internal auditors...there may be only 2 in our organization and have found that auditor may not be trained in the internal audit scope
Manish : Thank you for an informative presentation; got an opporunity to learn a lot
Francis Wallington : Small food companies implementing internal audit where audit experience and technical expertise are limited?
Jacqueline : You Rock Alma Sue! Thank you so much
vasundhara : how do you assess the auditors
Kayley : what advice do you have for new aduitors who are still leanring and what advice do you have for how to deal with senior production staff who dont want to co-operate?
FAYAJ : Excellent presentation.
Ahmed : How to appear the different between GMP & GHP on the chick list
Kuldeep : What should be the frequency of internal audit in a food processing facility
Sheetal : Does Internal audit N/C should be treated as audit N/C. ? does it need preventive control and their verification also?
mwenda : management review is very critical as it focuses on contous improvement due to new findings that were not inclussive in the initial audits
VASU PADMANABHAN : Excellent presentation
Dennis Grayson : Great thank you
stacey : Thanks!
Nneka : Hello,Nneka from Nigeria
asif ejaz : i am working in very small organization with a single product can i plan internal audit for all food safety aspects at same time?
Chitrangani : Thank you both for great presentation
Susan : What do you suggest for training individuals. We are BRC certified.
Kuldeep : Thank you
Deb : We have a small facility, I perform audits currently. Not sure how we will have a "team"
Irene : Interesting and informative presentation.
Ildi : That's great advice
Zoe : You can also base your audit frequencies on historical non-conformances in that process
Kayley : Thank you so much
Susan : What do you suggest for training individuals. We are BRC certified. does it need to be external, official training
steve : perfect DEB !
Kimberly : Great Presentation! Lots of good topics covered.
Emilio : How is safety related to food safety ?
Liz : Actually the interval with employees will help when the outside auidtor comes in. puts them at ease.
Mohamed : what the difference between CRITICAL and MAJOR NC?
would auditing prior to a formal certification
result in a nc
Gert-Jan : thank you so much!
Ruchita : How do you check the competency of selected internal auditors
Denise : how to you persuade fellow auditors to expand the scope of an audit?
vasundhara : how thank you
nkwekam : What does it take to build a food safety audit culture in a company?
sherry : Very well done!
Ildi : does it cause immediate illness or injury
asif ejaz : can i combine checklist for ISO ,HALAL ,GMP internal audit?
Sarwat : I am in Canada
Adhavan MA : internal audit shall be in the form of checklist or just observation sheet?
vasundhara : how do you assess auditors
Jackie Lapointe : do you have a blog or site to visit?
Nneka : Hello Simon,I have a question and its as follows; how can I get one operating his machines well as regards GMP?
sundus : amazing webinar , thank you
Mario : Thank you excellent presentation
Dan : Good presentation thanks
Natalia Tsumanets : Thank you
Sarwat : All I find in that websites only seminars
Sarwat : not particular training
Mohamed : Thank u
Liz : Thank you so much! excellent presentation.
Yehia : Thank you so much . it is a nice presentation
Pinelopi : thank you for your presentation!
PINAR : thank you
Ella : Thank you. Ella
Ildi : well done!!
Mohamed : thank you
Adhavan MA : excellent training sesssion
Sarwat : Well thank you for the opportunity
Hassan : Thank you
Paula : thank you!
Simone : big thanks!!
Colin : Thank you for such a great presentation.
Ildi : Yes, outstanding
Susan : thank you
Hadda : Great presentation
Adhavan MA : thanks you
Jacinthe : Thank you very much! very good information
Vita : thank you
Howard : thank you
Michael : thanks
Christine : fantastic presentation! record breaking !!!
Emily : Thanks guys!
Frans : thanks Alma
Sripriya : Great Presentation
Ashim : Pls provide quick tips for yearly calender for conducting internal audit
Dawn Allwein : Thank you. Great presentation.
Luz : Thank you very much, it has been an excellent presentation.
Raylene : Happy Friday everyone!!!!
Ian John : thank you
Hank : thank you so much
Gary : Nice job.
Xaviera : thanks
PewLim : thank you
Teresa : Thnk you all, have a nice weekend