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Traceability & Recall procedure

22000 services recall traceability

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#1 Steffie


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Posted 04 July 2017 - 12:41 PM

Hi all,


As a supplier of cleaning services for food trucks we are currently working on ISO 22000 certification. We wonder how to manage the traceability and recall paragraph as we're not producing.


Does  this issue need to be addressed in the risk analysis? Will that be sufficient? Or can these paragraphs simply be exempted.


Is a prerequisite programme available for cleaning services?


Thank you very much for your help in this!


Regards, Steffie

#2 Caglar


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Posted 04 July 2017 - 02:53 PM

Hello Steffie


Let's see if this needs to be addressed:

If you discover that the cleaning chemical you used to cleaned the truck was wrongly labelled and actually it could potentially harm the food that is being transported in that truck. What would you do?

You need to notify your customer immediately to let them know which trucks are affected, so you need to have a procedure in place to correct this issue.  


1. Can you identify which truck have been cleaned with wrong chemical? 

2. Do you have a registry of cleaning e.g. Truck with a licence plate XXX 123 has been cleaned at this date, at this time by this employee by using these chemicals?

3. Does any of the chemicals you use can be potentially hazardous to health if they are to come into contact with food (consider for example when driver is emptying the truck, he dropped the tray of croissants on the floor and he said "naa I willl just pick them up put it back on the tray" do you reckon the food will be contaminated because of the contact) even though it is beyond your control you can assess this in your HACCP study. So one of your controls could be "choosing less harmful chemicals" for cleaning.


These what came up my mind, but I think you get the idea about how to approach the traceability and recall clauses. 

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#3 Madam A. D-tor

Madam A. D-tor

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Posted 04 July 2017 - 08:38 PM

Dear Steffi,


Traceability is also important for the service you are supplying. Mainly for the by Caglar mentioned reason.

Also incident handling and recall procedures should be available. Even though it is not very likely, you will ever need them. Just remind, for most companies the recall procedure is a procedure that is on the shelf and is hardly used. (besides the annual testing)


Do you clean tanks or trailers?

Kind Regards,

Madam A. D-tor

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#4 Steffie


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Posted 06 July 2017 - 06:55 AM

Thanks a lot for your comments,

I had these thoughts as well but needed some confirmation.

We clean trailers now, not tanks but that might be a possibility in the future :-)


Thanks again.



#5 FurFarmandFork


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Posted 06 July 2017 - 04:13 PM

Tracing of employee presence could also be important from a food defense perspective. If you were to find out an employee had been improperly trained to use the chemicals, used the wrong chemical, or was somehow vindictive against an establishment, could you track down which trailers might be affected?


One more perspective that you could show during your audit to show you addressed the requirement. :)

Austin Bouck
Owner/Consultant at Fur, Farm, and Fork.
Consulting for companies needing effective, lean food safety systems and solutions.

Subscribe to the blog at furfarmandfork.com for food safety research, insights, and analysis.

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