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Customer complaint program for a warehouse environment

customer complaint

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#1 GPG

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Posted 11 April 2018 - 07:36 PM

Hello everyone,

 

We are working through some of the remaining standards that we need to add to feel like we are on our way to a solid storage program for food safety.   Is there any template or examples of what you would consider a customer complaint program for a warehouse environment?

 

thanks much!



#2 Scampi

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Posted 11 April 2018 - 08:25 PM

I would just keep a log with the date, reason for complaint, name and follow up investigation in your case. Nice and simple should do the trick just fine


Because we always have is never an appropriate response!






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