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Food Safety Culture Development

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#1 Simon

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Posted 14 June 2018 - 07:54 PM

Food Safety Culture Development
 
Taking place:
Friday, June 22, 2018 - 03:00 PM - 04:00 PM UK Time
This is a 10.00 AM Eastern US Start
 
Presenters:
Caroline Passuello, Risk Management & Sustainability Manager, DNV GL Business Assurance 
Juliani Kitakawa, Food & Beverage Manager, DNV GL Business Assurance 
 
Webinar Overview:
The concern with Food Safety Culture is growing in many organizations, even those with their Food Safety System already certified. Many efforts have been engaged for the development of Safety Culture, but there are theoretical gaps in these efforts, which reflect on the quality of programs developed and, consequently, on the results achieved. 
 
This webinar aims to present basic concepts about organizational culture and, more specifically, about Food Safety Culture, showing the theoretical model of DNV GL. In this model, we understand culture as aggregation of beliefs, practices and perceptions of an organization, which can be evaluated from seven attributes previously defined and understood in a continuum of existing levels of culture. 
 
The identification of each attributes and the stage of culture which this organization is established, it is essential to the definition of a program that seeks to develop the Food Safety Culture. 
 
 

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#2 Simon

Simon

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  • Interests:Married to Michelle, Father of three boys (Oliver, Jacob and Louis). I enjoy cycling, walking and travelling, watching sport, especially football and Manchester United. Oh and I love food and beer and wine.

Posted 22 June 2018 - 06:10 PM

Chat logs from today's webinar:
 
JAMIE STEWART : Hi from Indiana
Onah Rebecca : Hi. It's Rebecca from Nigeria.
dawn pybus : Greetings from Northamptonshire in the UK - Dawn
Vivian Lee : Good morning from Coquitlam, British COlumbia, Canada.
Lindsay Love : Minnesota1
Shelby Cruz : Hello from California!
Jack Brown : Hi from Devon UK
Justin Motuk : hello
BLESSIE NANCE : Wisconsin here
Maria Alvarado : Maria from IL
Losechukwu  Oduwegwu : hello. Losechukwu from Nigeria
Lori Mobio : Hello from North Carolina
Magdalena  Viertel : Hello from Santiago
Mark Reyes : Hello from West Texas!
Sherry Haudenschild : Good Morning from Ohio
Simone Kummerlöwe : Hello from Germany
Gustavo Hoffet : Hello from Brazil
Ileana Cartagena : Hello from Ecuador!
Maite Lumbreras : Hi ,from Spain
Kiriakos Kalpakidis : Good morning from Milwaukee, Wisconsin.
Kenly Edwards : good day i am not hearing or seeing any video
Jennifer Morris : Hi from Edmonton!
Sheila Rigerman : Hello from New York
Evelynn Bryant : Hello everyone!
Pattaraporn Sriburanapitak : Hello from Thailand
Sanjay Barvadiya : good evening  I am Sanjay Barvadiya from India
Chloe Anderson : Hello hey from Toronto :)
Girish Naik : Hello from India
Diana Reynolds : Hello Diana from Jamaica
christopher ciarcia : good Morning From Boston
Darien  Hooper : Hello From Ohio
Zach Ackerman : Hello from Michigan!
VIRAL MUKESHKUMAR SHAH : Hello from India
Nury Duque-Feghali : Greeetings from Grand Rapids, Michigan!
Evelynn Bryant : Attending from Southwestern Ontario, Canada!
Abbie-Jade Sutherland : Hello from Essex, UK
Amanda Seipel : Hello from Illinois!
sandra Palmer : Good morning from Kingston, Jamaica
Rosa Marquez : Hello from Texas
Mainul Bhuiyan : Hello, This is Mainul from Edmonton, Canada
Catherine  Orellana : Hello from South Carolina!
Georgia Chresanthakes : Hi
Kathleen Olsen : Good Morning from Utah
Amanda Worth : Hello from Nova Scotia! We have no audio or video yet
Diane Deitzel : Hello from PA
Karie Faccone : Hi there....from New Jersey!
Francis Wallington : Not wearing a football shirt , Simon !
Sandra Ailan : Hello from Buenos Aires
Cathrine Tavernier : Hello, from NY
Houman Mehrabadi : Hello from Canada
Urszula  Walczak : hallo from Poland:)
Eizzil RIvera : Hello from South Carolina
enrique r : Good morning from rainy Alsip, IL
Dennis Grayson : Good morning From Champaign,, Illinois USA
June Currin : Hello from North Carolina
Andrea Ownbey : Hello from Oklahoma!
Lorena Rodriguez : Hola desde Chile
Rey Avila : Hello from Manila.
Gustavo Hoffet : Brasil won! 2x0
Rajwinderrkmann Mann : Hello Everyone, this is Raj from St. John's, NL, Canada.
Jennifer Jordan : Hello from Sebastopol, Ca
alex wright : Hi from sunny UK
Vilma Cubillo : Good morning from Ecuador
Olanrewaju Olotu : Hello from New Zealand
Rossana Bruzzone : Hello from Uruguay
Andrea Kindree-Buller : Hello from Canada
kamlesh kumar : HI
Kapil  verma : hello
Laura OConnor : Good morning from Cleveland OH
Sheena Mueller : Hello from Minnesota
wendy massey : Wendy from Tampa Fl
Christine Romberg : Hello from Wisconsin
stephen bulow : Kansas City here!
Valerie Smith : Hello from New Mexico USA
Kapil  verma : kapil verma from india
VIRAL MUKESHKUMAR SHAH : Hello from India
Richard Banson : Richard from PA
Jean-Yves Courbin : Hello from Los Angeles
Lori Mobio : Hi from North Carolina
ELLEN TSANG : Hello from Ellen in Vancouver Canada
Ahmed hammad : hi , thanks
Stephanie Schmidt : Hello from Massachusetts
Claudia Jo : Greeting from sunny Miami!
Matthew Creswell : Hello from the United States!
Kristin Huntoon : Hello from Massachusetts 
Yehia El-Samragy : Hi everybody, Yehia, Cairo, Egypt
Saritha Gourishetti : hi
Jeremy Coomes : Hello from Kentucky
Muthupalaniappan Lakshmanan : Hello from M.Lakshmanan
Yvonne Dzuda : Hello from Zimbabwe!
Gina Ko : hello from denver
Maria Alvarado : Has the webinar started. I see nothing on my screen?
Rajesh Mistry : Greetings from Toronto, Canada
Luciana Piza : Hello from Costa Rica!
johnny coetzee : hi from sa
Tania Arevalo : Hello!
Susan Herod : Susan is GOING NUTS from California! (Audit today!)
Christian Thomas : Good MORING from Cincinnati, Ohio!
Sabetha Wells : Can anyone see or hear the webinar? My screen remains blank
Lucia Anelich : Hi from South Africa!
Phillip McGarrah : I can hear you Simon, but can't hear anyone else
Sarwat Mohiuddin : Hello everyone Sarwat from Canada
Justin Motuk : Says Flash: Video file not found, anyone else haveing this issue?
Aleksey Balashov : Hi
Mark Reyes : I can hear Simon, but not the presenters
Matthew Creswell : I've had my screen go black (with loss of audio) twice now.
Tania Arevalo : I have a black screen... network error
Nancy Berger : Hello Dolly
Christian Thomas : I hear you Simon
Jennifer Jordan : You should
Evelynn Bryant : I'd be ok if you just sang for us, Simon!
Ahmed hammad : i am
ELLEN TSANG : I can hear and see Simon
Michael Jamison : all good on the broadcast
Kenly Edwards : cannot hear nor see
Laurent CAMBEROU : Hi from sunny Paris !
Marcelo Miraballes : Hi from Uruguay
RAchel Liechti : no video or audio
Laurent CAMBEROU : I can hear you loud and clear
Suzie Martinez : Hi am Suzie, cannot get into the video or audio
Simon Timperley : Anyone with no video or audio try to reconnect and make sure you comply with everything in the attendee webinar checklist.
luis Bravo : lebravoa@gmail.com
April Thessa Diaz : Hi webmates. From Phils here.
RAchel Liechti : cannot see the webinar checklist...
luis Bravo : ok
Jimmy Lewis : Hi From Devon!
Jack Brown : Hi Jimmy, I'm from Devon too! where about are you?
Simon Timperley : webinar checklist is available to download in the sidebar
Eizzil RIvera : No sound.
Jacinthe Lefebvre : Hello Jacinthe From Qc, Canada
Jimmy Lewis : Ah but Devon England or USA?
Jack Brown : England...
Suzie Martinez : Still, video file not found
Carlito Impas : Hi Lito from Cebu, Philippines
Simon Timperley : Suzie did you check the attendee webinar checklist
Jimmy Lewis : Lyme Bay Winery & Cider and you?
luis Bravo : re conectando
Jack Brown : Taw Valley Creamery, North Tawton.
Simon Timperley : As a last resort clear browser cache, reboot an rejoin webinar
Ashlee Howe : Good Morning from Jamaica
mercedes erazo : HI From Atlanta GA☺
cornelius Ugwunwa : Hi, i'm Cornelius from Nigeria. Is it possible we get soft copy of the lecture for future reference?
Kathleen Olsen : Does everyone have audio and video? Or has this not started yet?
Simon Timperley : Yes we do Kathleen
luis Bravo : no tengo ni video ni audio
Simon Timperley : mostly
Ahmed hammad : no consistance in the voice
John Valentin : Hello John from Brooklyn NY
Jimmy Lewis : Central-ish Devon Jack?  I live in Taunton
Simon Timperley : Two speakers Ahmed
James Ryan : audio just change for everybody?
Jack Brown : yep, central! Your shop looks like it is worth a visit!
Ahmed hammad : no voice at all
Amanda Worth : We still have no audio or video :(
Simon Timperley : did you check the attendee webinar checklist
Eizzil RIvera : Nothing on my end. No voice.
Simon Timperley : And as a last resort clear browser cache, reboot an rejoin webinar
lorena  olivares : From Maryland !
Carolina De los santos : Hello From México, can we have the presentation in pdf?
Simon Timperley : Recording and slides distributed later
Eizzil RIvera : Thank you, Simon.
Carolina De los santos : Thank you
Jimmy Lewis : It's great if you want a hangover!
Ahmed hammad : the connection not stable
Simon Timperley : Could be your end Ahmed
Ahmed hammad : no .
Houman Mehrabadi : no audio
James Ryan : Just lost audio
shawn Walker : just lost sound
James Ryan : back now
Houman Mehrabadi : ok now
Claudia Jo : lost audio
Nalaini Ramachandran : Unable to see slides or hear. Hi from Canada
cornelius Ugwunwa : Lost audio too
shawn Walker : came back, but it keeps cutting out
Simon Timperley : If you lose audio click RECONNECT
Steve Klegon : mine too ...out now again ...
Nila Chua : Hello from Toronto
Houman Mehrabadi : audio quality is low here!!
Luis J. Romero : no audio
amie fendrick : It's back for me
Steve Klegon : back now
Nila Chua : Audio is on and off.
nkwekam marcel : Hi from cameroon i have a dark screen
Amanda Worth : Nalaini I had same issue, I just switched from Internet Explorer to Chrome and now I can see and hear presentation
Jennie Thomas : no audio or visual 
luis Bravo : lebravoa@gmail.com
luis Bravo : listo conectado
Simon Timperley : If you look in the attendee webinar checklist linkedin the registration email and in the sidebar it says do not use Internt Explorer
Simon Timperley : Use chrome or if not firefox
]Ivonne Rodriguez : HI
Simon Timperley : Its a procedure.  Of all people we should pay heed to procedures.
Jennie Thomas : works in chrome
Luiggi  Cruz Caldas : Hello
Colleen Joy Haman : hi
Stephanie Sinnott : I'm using chrome and I also lost audio
Simon Timperley : Browser is one factor Stephanie, then connection on presenter and attendee ends.
Simon Timperley : The recording will be clear audo with no outages and will be edited any dead time.
Luiggi  Cruz Caldas : hello
Bill Hanson : Hello from Montana
VIRAL MUKESHKUMAR SHAH : no audio
Paul Van House : Hi all, sorry I'm late - busy putting out fires in the plant
nkwekam marcel : i have brakes in the audio
Matthew Creswell : I've done every step on the checklist multiple times and the screen is still black with no audio.  I guess I'll have to catch it on replay.  =-(
Simon Timperley : did you clear cache, reboot and rejoin Matthew?
Dennis Grayson : Audio and video is running smooth here in Illinois USA
Dennis Grayson : Welcome Paul
Matthew Creswell : Simon yes I did that twice.
Benjie Luy : nice topic!
Simon Timperley : Have you ever watched succefully previously Matthew?
Simon Timperley : That was bad English sorry.
BLESSIE NANCE : will the instrument be shared to us?
Matthew Creswell : I have not watched successfully live.  The replays always work.  I think I'll go back to catching them on replay.
Simon Timperley : it could be a block by your business on live streaming
Dennis Grayson : We have changed our monthly internal audit to monthly continuous improvement. This seems to help the employees not get so nervous. Just the word audit sometimes sets a panic mode with some departments
Paul Van House : Audio keeps cutting out
Stephanie Schmidt : Dennis - that is a good idea.  Audit is a bit heavy
Matthew Creswell : Our company has not blocked live streaming; I watch other live streams successfully.
Simon Timperley : I'm sorry Matthew, every week we have hundreds who can wacth ok and several with problems.
Laurent CAMBEROU : BRC issue 8 should include a requirement to develop a Food Safety Culture strategy, will this gradually become a common feature of all FSMS certification schemes ?
Brooke Rehberg : Thank you! This was great information :)
Dessa Shuckerow : Are there any open source tools to do this work?
Laurent CAMBEROU : Thanks for this valuable insight !
Michael Jamison : i would like to receive a copy
Zach Ackerman : Where do we email for the slide deck?
Matthew Creswell : It's fine Simon.  I'll go back to catching it on replay.
dawn pybus : HOW DO YOU WORK AROUND STAFF TELLING YOU WHAT YOU WANT TO HEAR RATHER THAN THE TRUTH?
Rey Avila : What challenges or hurdles did you encounter in your food safety culture journey?
Paul Van House : When you go to access people, do  you go talk to the people first to learn their strenghts & weaknesses?
Mainul Bhuiyan : It's an interesting and important topics. I believe  SQF, BRC better to include in their audit requirement.
Jennifer Morris : Thank you! Amazing, information.
BLESSIE NANCE : what are the next steps after you get an assessment?
Ahmed hammad : is there any open source to do self assessment
Nila Chua : I would also like to get a copy of the slide and the brochure.
Suzie Martinez : Thank you! was great!
Miriam Gonzalez : I would like to get a copy of the brochure please
Bill Hanson : In your experience, have you een able to develop he culture with essentially the same team, or is there typically personnel fallout as part of the improvement process?
Olanrewaju Olotu : People are the most precious gift to any organisation, and the most challenging to deal with. How do you achieve a good Food Safety Culture in a multi-cultural setting?
Magdalena  Viertel : How the assessment includes the influence of social media in food safety culture? Positive and negative aspects
Jacinthe Lefebvre : No audioi no visual Too!
Dennis Grayson : How do we bridge the GAP between food safety culture  in different countries? Example USA vs. India
Paul Van House : Would like to get a copy of the sllides - good presentation
Magdalena  Viertel : How does the assessment include the influence of social media in food safety culture? Positive and negative aspects
Ahmed hammad : i will be benfite if you added a short veido for the assessment process
Olanrewaju Olotu : How do you manage Food Safety Culture in a multi-cultural setting?
Carlito Impas : How often to conduct a safety culture assessment to have a very accurate result
nkwekam marcel : i work in a company where people will rather tell you what you want to hear thant the truth. it makes things difficult to promote food safety culture
Nancy Berger : so what is the typical time from your first full assessment, phase 3 and your phase 6 reassessment?
Rajwinderrkmann Mann : What can we do to change people behaviour to bring good habits (culturein food safety?
Rajwinderrkmann Mann : How can we chage people behavior to bring good food saftey culture?
Simone Kummerlöwe : Great presentation, Thanks
JAMIE STEWART : How do you get all of management on board?
Essia Hermassi : Hello from Tunisia, ca you please send me the ISO 22000 document. 
Claudia Alfonso : I never get copy of the slides
Essia Hermassi : Hello frm Tunisia, it's very interesting subjet, is it possible to send me the ISO 22000 document. 
Jimmy Lewis : Another top Webinar, thanks guys!
Dennis Grayson : R. Mann - I always try to lead by example. I hold myself at the same standards and encourage my team to set a standard and do not change.
Kathleen Olsen : Thank You
Cristina  Santos : thank you
Carlito Impas : Do you have a seminar on Culture Change?
Laurent CAMBEROU : Thank you !
Tania Arevalo : Thank you
Kiriakos Kalpakidis : How could the culture be implemented if Senior Management does not follow or involve themselves with the culture?
Saritha Gourishetti : connection lost
Yvonne Dzuda : thank you for a very good webinar
Ahmed hammad : how can i added my name in the certificate
Sussy Kraus : how will culture be audited?
James Ryan : We've had to do that with a longtime employee who could not adapt to the increaseingly stricter food safety culture.  We provided multiple opportunities for training, retraining, coaching and finally came to the difficult conclusion that he was not going to be able to adjust to the culture.  Tough decision for us as a small company.
Chloe Anderson : Thank you so much people. We make food BY people For people. Very important subject and looking forwards to more researches
Magdalena  Viertel : OK thank you very much!
Navor Guzman : I NEVER GET COPY OF THE SLIDES, MAYBE WE HAVE
yuan eric : hi
BLESSIE NANCE : do you provide consultation on strategies and interventions based on the results of the assessment?
Sussy Kraus : James, it is very difficult to teach new ways for old employees
Navor Guzman : TO PAY
Sussy Kraus : they have to be really ready to accept and change
Psyche Kwok : hi from calgary
dawn skierski : haven't heard the last couple of minutes, my screen freezes.  will there bea playback?
Ileana Cartagena : Thank you very much Caroline and Juliani! Hope to see you soon again :)
Laurent CAMBEROU : How to assess underlying values / unspoken rules ?
Nila Chua : Thank you very much for this new insight.
Anna Stelmach : Peope's behaviour during day by day work QA supervisor can improving. Very hard is change people habits especially bad in work with food.
Laurent CAMBEROU : Always good to Walk the talk !
Sheri-Amor Walalce : How do you add your name to the cert? 
Aleksey Balashov : How I can fill the my name in the certificate?
Rey Avila : Thank you for sharing.
Navor Guzman : how do i get the certificate downlowded

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Get FREE bitesize education with IFSQN webinar recordings.
 
Download this handy excel for desktop access to over 140 Food Safety Friday's webinar recordings.
https://www.ifsqn.com/fsf/Free%20Food%20Safety%20Videos.xlsx

 
Check out IFSQN’s extensive library of FREE food safety videos
https://www.ifsqn.com/food_safety_videos.html

 

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#3 mgourley

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Posted 23 June 2018 - 02:44 AM

Hat's off to those companies that have pulled this off and have a genuine "Food Safety Culture".

 

The issue of course is getting the theoretical into the real world. I have some people whose "culture" is to not flush their toilet paper.

 

This of course makes things even more difficult. I know the concept is not going away and it's coming soon to a GFSI approved auditing scheme near you.

It's just not that easy.

 

Marshall







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