Somebody at NSF doesn't know? Is this your CB, really?
A. The "LEVELS" are no longer applicable -- it used to be 1, 2, 3 - 1 being the basic for new and emerging companies, Level 2 was HACCP based and that is where we consult and most companies get certified and then there was the quality level.
B. Now it is Basic, General class (what I call it) and what was level 3 is Quality now - technically speaking it is 2 sections of the audit the general and the quality.
C. SQF sure does make things confusing don't they.
In April of 2018 Level 1 was no longer - the term "level 1" no longer applied.
Obviously from the basic entry point for SQF there is no going down a step - but you can go up.
You should call NSF and ask the person inquiring if they are new and have not been trained properly.
The other interesting question this brings up are two things...
1. How was your company audited at Level 1 - when the term Level 1 was no longer in use at that date.
2. I;m rather amazed are at the lag of time between your December 2018 audit and now your upcoming facility audit - normally the spread is more like 1-2 months for the faciltiy audit to follow the desk audit, why so much time lag?
Finally you mention that your company was audited in April 2018 - huh? Was that a desk audit or a facility audit and then why is a new desk audit done in December of 2018 -- did the company fail it, or drop the cert in between?
Edited by SQFconsultant, 05 June 2019 - 05:42 PM.