We just got a Major non-conformance for freezing canned crab meat.
The instructions from the manufacturer says do not freeze.
However we have a letter from that same manufacturer stating that freezing the can does reduce quality but poses no food safety risk.
I understand that there is potential bloating (in turn breakage of the seal) from freezing but that has not happened and no seal was observed to be broken by the auditor.
My question is, do you think we have a case against the non-conformance?