Posted 11 September 2019 - 08:40 PM
If they are telling you they have an SQF Level 2 cert ask them if that was the last cert they have as everything has switched over when 8.0 came in.
If just a stumble and they meant to say 8.0 yes, I would attempt to get the full audit report and copies of their corrective actions submitted and approved.
If the audit is good and it's quality issues that remain and they are refusing a site visit it could be because they don't want a direct customer to see everything butay be open to you contracting with an auditing company for a 2nd or 3rd party audit that targets the quality issues.
Frankly, if they won't go for that - you need to find another supplier.
Glenn Oster Consulting, LLC
SQF System Development & Implementation Consultants
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