I appreciate that thanks! I thought that might be what I needed but I wasn't sure how much detail needed to go into it, I am having a hard time getting the information from my suppliers on ingredients, additives, etc, because they say it is proprietary to their company. have you dealt with this issue at all?
I agree with Charles, in that everyone deals with this issue.
We recently completed getting the specifications from each of 156 suppliers for a seafood company. The client had never asked for them before, nor audits, etc.
The final email sent out the ones that said they would not share simply stated ...
"Our company in the process of assembling and reviewing this information from each of our suppliers as this is a requirement in order for our company to get SQF Certification.
Once we have SQF Certification we'll be able to stay in business and in all likihood gain new business - which means in turn that we will buy more product from your company.
We can not allow your company to undermine our SQF Certification, thus if it is not your intent to send us what we as your customer ask you for, we will drop your company as our supplier and seek an alternate company that values our business.
Do you understand?
If you don't send us what we have requested by DATE XXX we will go ahead and de-list your company as a supplier and never buy from your company again."
Dang thing worked!!!
Edited by SQFconsultant, 16 April 2020 - 04:49 PM.