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Mettler vs Atago, customer and technical service

Lab Equipment

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#1 PDXSaucy

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Posted 08 May 2020 - 04:03 PM

It's Christmas time for this QA Manager.

 

Got the word that I FINALLY get to purchase a new refractometer! I have my own experiences with Mettler Toledo (lab equipment and safeline) and with Atago. I'm interested in hearing if anyone has had a particularly good or bad experience with either company's customer and technical service to help sway me either way.

 

Hope everyone is staying well and safe.



#2 jsu3002j

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Posted 08 May 2020 - 05:27 PM

I've had both. You're splitting hairs when comparing those brands. I currently use the Atago 3810 (PAL-1) handheld though.  Easy to use and no issues.



#3 SQFconsultant

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Posted 08 May 2020 - 06:44 PM

All of our clients that have one (or more) use Atago.


Edited by SQFconsultant, 08 May 2020 - 06:46 PM.

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