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SQF certified company always looking for ways to improve our current process

sqf training learning procedures accountability

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Posted 30 July 2020 - 07:28 PM

My name is Kelly McLaughlin. I currently work for a company that is SQF certified with our plant audit occurring this month. I am looking for ways to improve upon our current procedures. Some of my struggle is more employee related. Our format for procedures is very dry and sometimes difficult for them to understand.


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Posted 30 July 2020 - 07:47 PM

Go simple and pictorial - but understandable, that's your goal 

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Posted 30 July 2020 - 08:16 PM

Good afternoon and welcome Kelly - make it fun and give your employees some buy in - prizes, bonuses, etc.

Kind regards,
Glenn Oster
GOC BUSINESS GROUP | SQF System Development, Implementation & Certification Consultants
Internal Auditor Training - eConsultant Retainer Subscriptions - Pre & Post SQF-GAP Audits - Consultant Training
Visit us @ http://www.GlennOster.com  or call us @ 772.646.4115 US-EST 8am-4pm Anyday except Thursday


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Posted 31 July 2020 - 03:57 PM

Hi Kelly, I agree with both the simplification and buy in suggestions. 

I'd add, keep your finger on the culture. I've been in manufacturing sites where prizes, etc. are laughed at and not taken seriously. I've also been in distribution centers where they LOVED things like this.

I would try to combine the two above suggestions. Create a list of 'trouble' procedures. Recruit a couple average Joe/Jill's from the employee group, specifically ones that might seem to be struggling (Get the OK from their supervisor/managers).Tell them you need their help to make the procedures more user friendly. 

If you go that route, document it all and make sure to show it to your auditor. It is a great way to show continual improvement.

Also tagged with one or more of these keywords: sqf, training, learning, procedures, accountability

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