Hi all, we recently received a large shipment of raw materials to produce cannabis edibles. The vendor is not GMP (or anything similar) so I had them sign a Letter of Guarantee in short stating their products meets all applicable food regulations outlined by the U.S. Food and Drug Administration in the Federal Food, Drug, and Cosmetic Act (FD&C Act). TBH the LOG was a template and I'm not entirely sure what the FD&C binds them to.
Upon inspecting some of the materials we've discovered mold in many items and even had a couple lab tests of the finished product fail for microbial contamination.
Basically the vendor is trying to blame us for the mold and micro and we are trying to reject them as a vendor and get our money back.
Is there a formal process for rejecting a vendor? Should I send them a letter and if so what should it say? Or do I simply reference the LOG and that they breached it and that's enough of a reason?
Any advice is greatly appreciated as always!