I have been trying to get a clear-cut answer to this and I haven't found anything so far. I have been looking through both the FDA and CFIA literature.
For example, if we have a product that is labeled with precautionary statement May Contain [X], a Customer purchases the product, consumes it, and has an allergic reaction to X. Could the FDA/CFIA issue a recall?
Is the company liable any way. I would think it would make sense at the least to issue a voluntary recall but I am curious if there is any clear guidance
Regardless, I was just looking for a clear documented answer, or if any has any first hand knowledge of a similar scenario, any insight would be appreciated