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[Simon]

Somewhere, in almost every organisation's literature, it says that its people are its most important resource. Yet, when we ask people in organisations how they like the way their performance is evaluated and how they like the way the review system is run, everybody laughs. No one - except maybe those in personnel who set up the system - seems to have anything good to say about their organisations' appraisal system. If we think people are important, there is nothing more vital than making sure that their performance is managed and evaluated well.

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Regards,
Simon