Hi Experts,
I had a potential customer inquiring about allergens and sensitivity in our products. One of the items is corn or its derivatives (sugars, starch, etc.) in their list. I know our sugar has <5 % corn starch in it. Now this customer doesn't want to move forward with us.
Is corn starch in such low concentration a big deal? This customer claims to be allergen free, including corn-free. Is it a major allergen? Are there any thresholds?
Thanks in advance for your advice.