During pre assessment , auditor was insisting on mock recall records. His observation was:
The effectiveness of recall program has not been verified through a mock recall or other form of system challenge.(7.10.4)
I tried in vain substantiating that our internal spec for our final product is 'nil microbes'.
Since we have prepared for the audit sans any consultant, we may have exposed some loopholes in our system. So, can anyone help me with suggestions for conducting a mock recall?