By Professor Colin Coulson-Thomas
Many organizations adopt a variety of management approaches, methodologies, tools and techniques for bringing about significant change. However, subsequent experience of their use suggests a considerable gap between expectations and outcomes when they are used in particular corporate contexts.
Many ‘change management' approaches and techniques are products of particular sets of circumstances. How relevant are they to contemporary concerns? How could or should they be used to better effect?
These and related questions were explored during an extensive and international investigation of corporate transformation experience and practice. The results are summarized in ‘The Future of the Organization: Achieving Excellence through Business Transformation'. While widespread frustration was encountered, we may be closer to success than many have realised.
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Regards,
Simon