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Auditors, with which tools can we count?

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#1 Simon

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Posted 11 January 2016 - 06:57 AM

Auditors, with which tools can we count?

Taking place:
15 Jan 2016 03:00 PM - 04:00 PM UK Time
This is a 10.00 AM Eastern US Start
 
Presenter:
Oscar Rodriguez-Gonzalez, PhD, PAg, CFS, ASQ-CQE, ISSP-SA
 
Webinar Overview:
Some of the most important functions that an auditor is required to fulfill include planning, collecting evidence, and reporting. These activities require skills and can be acquired with the use of series of tools that can be categorized in two major groups: those that can help the audit process to be more efficient, and those that assist with the investigation. The objective of this webinar is to review this series of tools and their use in conducting food safety audits.

 
Webinar Recording >>

 

Presentation Slides >>


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Best Regards,

Simon Timperley
IFSQN Administrator
 
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#2 Simon

Simon

    Grade - FIFSQN

  • IFSQN Admin
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Excellent

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Posted 15 January 2016 - 06:30 PM

Unedited chat log from today's webinar:

 

 Sripriya: Hello from New York
 Adebola: Hello, from Maryland . USA
 Colette: Hi from Dublin
 David: morning from Montreal
 joyce: Good Morning from Iowa
 Lina: Hello Form Ohio USA 
 Paul: Greetings and felicitations from East Lansing, Michigan
 Martyn Sparks: Hi from UK
 Odette: Hello from Jamaica
 Charles: Hello, I join from Accra
 YOUSSEF: Hello
 khian: hello from jamaica
 Ravi: Hi Everybody
 Alda: Hello from Albania
 mohamed Haja: Hello
 Stuart: Hello from Wisconsin
 Bedel: Hello from Almaty, Kazakhstan
 Patricia: Hi from Guatemala
 Rajsekhar : Hello 
 Ron Pribyl: Hello from Byron MN
 Ravi: Good evening from India
 Mark: Hello from Kansas City
 Andika: hello from jakarta, indonesia
 Naval: Hello, from India
 Miguel Gamboa: Hello, from Las Vegas
 Laura: hi 
 oneheata: hello from jamaica
 Narmina: Hi from New Jersey!
 kim: Hello from Ohio USA
 silvia : Silvia from Buenos Aires
 carlitopas: Hi to all! Philippines
 Melrosa Andayan: gud evening! 11pm here in the philippines
 Isalia: Hello from Portugal
 David Levy: Shalom everybody from ISRAEL!
 Rose Leah: hi
 mel morris: Hi Simon, finally it's working for me ;)
 Kelly Gerling: Hello from Iowa
 Fedja Njegic: Hello from Serbia
 Vânia: Hi from Portugal!
 Toni-Ann: hello from Jamaica
 Jason: Hello from West Virginia
 ramesh: Hi, Ramesh from Nepal
 Janice Whetstone and Carrell Rains: Hi from St. Augustine, Florida USA
 Patricia: Hello from Jamaica
 Che King: Hello from Malaysia
 Irfanudeen : Hi everyone 
 Rajsekhar : Hello from Dubai 
 Roberto: happy new year to all! :)
 Esther: Hello from Spain
 ana maria: hello everyone from Quebec city Canada
 Dan: Hello from Lancaster, Pennsylvania
 Filippo: Hi from Italy.
 Simon Timperley  (to Kelly Gerling): great
 Titilayo: Hello everyone from Lagos, Nigeria
 Debbie: Hello from New York
 Yadin: Hello from Houston, Texas
 Sara: Hi from London
 irene: hello from cyprus! :)
 Aldi Juliansyah: hello.. sukabumi- indonesia
 mel morris: Hello from Burlington , Ontario
 Gideon: Hello from Port Harcourt, Nigeria
 Oscar Garzon: Hello from Colombia
 danilo: hello
 Raquel Moreira : Hello from Portugal!
 Beata Sokol: Hello from Geneva, Illinois!
 Pati Cuevas: Hello from Los Angeles CA. USA
 Mümin: hi all from Turkey
 danilo: hi from sicily
 Hamid Malik Alamin: Hi
 reynaldo: good evevning from the Philippines
 Hamid Malik Alamin: Hi
 Hamid Malik Alamin: H
 Marie-France: Hello from Quebec!
 FAYAJ: hallo everybody
 Bedel: Hello from Kazakhstan
 David: Hello, I am from London
 KIM: Hello from Ottawa
 Gemma: hi from Spain  also
 Stephane Cadieux: Hello from Toronto, Canada
 YOUSSEF: Hi Danilo From Sicily  
 Angeles Zarco: Hello! 
 Herbert: Good morning from Indianapolis, IN. USA
 Javier: MORNING FROM ..... SPACEPORT AMERICA.
 YOUSSEF: Would you can adjust the foccus please
 reynaldo: hi
 Jose: hELLO FROM ARKANSAS
 Bedel: Good evening from Kazakhstan
 maria lynn yee francisco: hi everyone,maria lynn yee francisco, philippines
 Simon Timperley: Morning Javier, can I remind you all capital letter sentences are banned during the webinar. :-)
 Nuraini Ghaifullaho: Hi Nur from Malaysia
 Javier: Stupid KeYboard... SOrry.
 Simon Timperley: LOl
 Filiz: good evening form Turkey,  is it started?  I cannot see anda hear anything 
 Simon Timperley: Filiz, youtube must be blocked in your business
 Luis Aresta: hi 
 Raquel Moreira : Hello from Portugal 
 houda: hi
 ramesh: slides are hazy
 Simon Timperley: Ramesh, it is your internet connection
 Inés Martinez Bernie: Hi fromUruguay, I can´t hear 
 Narmina: will these slides be available to download?
 SAI: hello all
 Martyn Sparks: The slides are also hazy from my connection 
 Inés Martinez Bernie: I can hear now!!
 houda: Slides Are Hazy
 Ravi: presentation not clear please
 CHOI: Hi, Choi from Malaysia #1MDB
 Lina: Simon how can we get the power point presentation?
 Simon Timperley: Today's webinar is being recorded. Video and slides distributed by email in 24 hours.
 Tracie barracks-white: Hello from Jamaica
 Lina: Perfect Thanks!
 Luciana: Hi from Brazil
 Martyn Sparks: Thanks Simon
 Inés Martinez Bernie: Thank you Simon!
 Filiz: ok now,  i can follow 
 Titilayo: Hello, please has the webinar started?
 Torjo: Good morning everyone! Greetings from Guadalajara, Jalisco, México
 Simon Timperley: This is the same every webinar, so don't worry if you miss a bit or have audio / visual problems
 khian: accent is too deep i cant hear properly
 SAI: Hello Simon, can i get the presentation after the webinar?
 Simon Timperley: see below SAI
 Andika: Would you please explain more about the term of system thinking? 
 Titilayo: i can't even see or hear anything 
 Jose: Simon can I get a copy of the presentation after the webinar?
 Simon Timperley: Jose, please read below
 Jose: Thank you
 Simon Timperley: titilay, youtube must be blocked in your business
 reynaldo: hi
 Bedel: Hello from the RK
 Frank: Audio/Video is Perfect!!!:)
 Simon Timperley: Thanks for the + feedback Frank
 Manish: Hello everyone
 richard: I'm having a bit of difficuklty with the speaker's accent, I'm not catching a lot of what is being said
 khian: I agree
 Ravi: same with me as well
 Janice Whetstone and Carrell Rains: He is hard to understand
 ramesh: it is coming through nicely.
 Simon Timperley: Richard you have to tune in to it and read the slides and fill in the blanks
 Nuraini Ghaifullaho: slides ok, but audio is a bit scratchy..
 Javier: My audio and visual are working well.
 mel morris: I'm having no problems with audio or video - thanks to supportfrom my IT. I suggest those having issuess - ask their  tech guys to help
 Paul Russell: me too :-(
 kim: Hard to understand with deep accent
 Simon Timperley: +1 Mel
 reynaldo: must be the connection
 Jessica: agree...very hard to understand with his accent
 Ron Pribyl: Very difficult to understand the dialog, but will hang in here.
 Simon Timperley: The speakes accent is not going to change during the webinar, so please try to tune in.
 Titilayo: Please Simon, pls can i get a copy of the slides in my mail?
 Sherrie: Does anyone else hear a smoke alarm crying out for a new battery? 
 Simon Timperley: Today's webinar is being recorded. Video and slides distributed by email in 24 hours.
 Javier: I have no trouble understanding Oscar's accent.
 carlitopas@yahoo.com: Systems thinking is the process of understanding how those things which may be regarded as systems influence one another within a complete entity, or larger system.
 Miguel Gamboa: Yes
 Janice Whetstone and Carrell Rains: Not an effective speaker.
 YOUSSEF: What is mean bu system thinking?
 Esther: Totally agree Oscar, one of my targets during an audit is to make the auditee feel comfortable With the audit as much as possible.
 Martyn Sparks: Thanks Carlitopas
 Jannie: yes, dff
 Lina: Thanks Carlitopas
 Andika: indeed, we don't have to force the auditee. *thumbsup*
 Jessica: yes ...i hear the smoke detector chirping in the background
 Jannie: yes, difficult to understand him clearly
 Inés Martinez Bernie: I can hear and see perfect! The accent is not a problem for me.
 oneheata: think I now understand what system thinking means :)
 Christi: That is one of the things I like about the BRC self audits, it don't let you audit your own department.
 Javier: Anyone have a 9 volt battery?
 Simon Timperley: beep
 Lina: carlitopas can you give an example of system thinking in real life? So I have a better understanding of what tha definition it really means...Thanks
 Sherrie: It must be 3am there, mine always does that at 3am.
 YOUSSEF: Simon is it allowable to contact with other attendance?
 Christi: I had to walk out into the hall to tell if it was coming through the speakers or the smoke alarm by my door...lol
 bob: I've already removed 2 smoke detectors here where I am thinking it was where the beeping was coming from...
 mohamed Haja: picture is not clear well
 carlitopas: Welcome Lina. Systems thinking is the ability of an individual in the development of procedures and work instructions which should be inter related to all the departments in an organization
 Javier: Christi ha!  I'm still looking up to the ceiling.
 Andika: I cannot see the interrelationship diagram of system analysis clearly
 Janice Whetstone and Carrell Rains: We were looking around our office too!!!!!
 Pilar: lol
 Javier: Darn it!  I thought the beep was from my boss's pacemaker!
 Lina: Great thank you Carlitopas!
 Nuraini Ghaifullaho: thanks too Carlitopas
 Christi: Javier - Too funny!
 Debbie: Sorry about that chirping sound.  Did not realize I had the chat unmuted!  Bad smoke alarm!
 silvia : all of them 
 Frank: Sight
 Theophilus Fon : all of them
 Lina: tasting!!!
 Janice Whetstone and Carrell Rains: You would learn a lot from hearing what your departments have to say about their documents.
 Frank: Observations!!!!!!!
 Lina: hahahaha but the question was not related to auditing but in general that is why tatsting I belive will give more information.
 Frank: Try doing and audit blindfolded!!
 Esther: I would say careful with Sight as in an audit day everything has been well arranged for the audit
 Patricia: People can tell you things that are not real
 Filippo: good observation says a lot
 carlitopas: To conduct a food safety Audit, we need the 5 senses depending what to Audit
 YOUSSEF: Hearing answers then investigate records and compare
 Martyn Sparks: Good point Simon !
 Paul: I often come across documents that say they have this or that system inplace but when I talk to the peopple I find that they don't even know about the document much less follow it.
 Martyn Sparks: Good Point Simon !
 alyssa: part of signt is not only stationary equipment but personnel behaviors.  true statement Paul, unfortunately.
 Andika: Can we use the finding from smelling something? How can we manage the evidence?
 sanjeev kumar: sight is first hand evidence that we encounter in an audit
 khian: agree 100% with Paul
 Jose: I agree. However, people can tell you what you want to hear. By observing you validate what the employee tells you
 Patricia: Observation leads to further investigation/queries
 Frank: Pull the strings!!!!!!!!!!
 Manish: Audit is done not for catching/finding the wrong doing rather its done for monitoring/verifying compliance with the standards or guidlines
 Jose: That is right Oscar
 lahcen: hello, lahcen from Montreal
 Jose: We want to audit behavior
 Rocio Nunez: I agree with Manish
 Jessica Butler: good morning from rocky mounty, nc
 Lina: Agree with Manish
 Ahmed: Agree with Manish
 Gideon: good one manish
 sanjeev kumar: use of each sense is situation specific
 Simon Timperley: Yes Manish
 kim: Manish, exactly !
 Manish: Thanks guys!! Cheers!! Just sharing my views
 Frank: They are all relevant to a small or large degree!!
 Patricia: Agree with Manish
 khian: Maish but in doing so u will catch or find the wrong doing
 Debbie: Simon, why has the comments section stoppedd?
 Simon Timperley: Not for me Debbie
 Simon Timperley: Do you need to scroll
 Gideon: Khian, I subscribe to the approach of correcting the wrong doing rather than catching or finding
 Christi: Debbie, you need to unmute your chat
 Manish: Khian its not catching the wrong doing rather you will know about the deviation from the standard/ guidlines
 Simon Timperley: Thanks Christi
 Javier: Unfortunately for all of you my comment section still works.
 Lina: That is right Gideon
 khian: after which we correct
 Christi: Simon - Except she probably can't see it?
 Frank: Happy Friday from Sunny Southern California!!!:)
 Stuart: khian - Manish is correct, the Audit is for Monitoring/Verifiying.  not find wrong doing - may simply be lack of documentation or final follow through.  If you looking for something wrong vs. measuring against the standards then your doing something else
 Manish: And then you can apply a corrective measure and bring the deviation to the right track
 maria lynn yee francisco: sorry chirping is so constant
 Lina: There you go Stuart...can't agree more..
 Martyn Sparks: Agree Stuart 
 khian: ok ok i agree
 Manish: Thanks stuart!! Cheers!!
 Gideon: Right Stuart, measuring against standards is the core purpose of audits
 Manish: An audit should be somebody who is knowledgeable about the system or process being audited but should be an independent to avoid biasness.
 Ahmed: Right Manish
 Manish: I mean independent of the system/process being audited 
 Inés Martinez Bernie: I Can´t read the Referencing text word 
 Gideon: Thanks Lina
 Stuart: :-) I could audit myself everyday - I wouldn't feel very confiident of the evaluation, Need independant verification.  Thanks Manish
 Inés Martinez Bernie: Is very little and not clear for me
 Roberto: yeah i cant read right 
 Manish: Ansolutely right stuart!!
 YOUSSEF: ٌهلا٠ÙÙعشق٠
 YOUSSEF: Right Stuart
 Manish: *absolutely
 Debbie: Very difficult to understand.  Monotone delivery does not help.
 khian: i need glasses
 Bedel: Not good slides
 Manish: An audit could ask question to the employee of the system/process being audited
 mel morris: checklists are important but not the whole story. you need to rely on your experience too
 Patricia: Certification audits do not use checklists
 Manish: Good point mel moris
 GAIL: I Don't use them  for Internal Audits, Essential for Supplier Audits
 Debbie: My comments bar is empty.
 Stuart: the checklist is only a tool for managing whatever part of the process you are in
 Simon Timperley: Certification audits use the standard as a checklist
 Lina: GAIL you are correct!
 mohamed Haja:  we are using checklist in internal and supplier audits .
 Boykie: The problem with checklists is they risk "tunnel vision" ...
 Simon Timperley: should be an aide memoire
 lahcen: yes we use them
 mohamed Haja: Yes Mr. Simon
 Lina: Boykie im with you on that one!
 Henri: I agree with Simon
 Frank: Along with observation and detailed concise note taking!!
 Stuart: I'm with Simon, a memory tool
 Manish: Checklist can be a gud tool as its one of the 7 statistical quality tool in total quality management
 Rocio Nunez: I agree with Simon. If you only only base din your experience and if you are doing several type of audits, you can miss some clauses of one of exatct type of audit you are doing. Then check list as aide memoire is very usefull to be sure you cover all what you needed
 Frank: Concise, detailed, accurate note taking!!
 Sally: You are doing an audit not just there to collect document numbers but also to see if their systems are actually working effectively the check list is an aide memoir only
 Paul: People who have been doing the same thing for a long time often become what I call "subconsciously competent" They take things for granted and so forget to include them in training others, or noticing their own omissions. Check lists can reduce this considerably.. 
 Stuart: Yes Frank. But what keeps you on track for what you are recordning concise, detailed, accurate notes?
 mel morris: I have to sign off, sorry. I look forward to getting teh update when it's posted.
 Simon Timperley: +1 paul
 carlitopas: Checklists is an extension of your memory
 marco: You should update your cheklist
 Christi: Good Point Paul, How many times have you heard 'because that's how we've always done it"
 Frank: It is all relevant!!! You use all your tools to conduct your audit for compliance!!!
 Ravi: is there any perticular name for the person arranged by the auditee company to accompany the auditor
 Stuart: I agree Frank - no offense intended
 Dund: do auditors use 6 sigma principles to collect data and provide improvements?
 Frank: The auditee is either in compliance or out of compliance!!
 sanjeev kumar: use of checklist is for stremlining the cronology of the whole process. Its the ability of the auditor that decide the outcome of an audit's effectiveness e.g., use for all concerned parties
 Inés Martinez Bernie: Thank you guys, your comments enrich the webinar a lot!!
 Frank: Depends on the Metrics!!!!!!!!
 YOUSSEF: Thanks Simon and Oscar
 Sripriya: Thanks
 Bedel: Thanks for for sharpness of slides
 Stuart: Right Frank.  But I think we are here to make certain as auditors "we" are in "compliance"
 carlitopas: Thanks to all
 maria lynn yee francisco: thanks a lotsimon
 Ravi: is there any perticular name for the person arranged by the auditee company to accompany the auditor
 Ester: Ravi we call that person an "Escort"
 khian: cheers Manish, Paul and frank
 Frank: Audio/Video and Presentation were excellent, Thank you!!!!!!!!!!
 Herbert: Thanks Simon and Oscar, Great webinar as usual.
 marco: Ravi, we called DH (Designated hitter)
 Ravi: Thanks 
 Dund: are 6 sigma principles used to collect data
 Torjo: No
 maria lynn yee francisco: thanks oscar
 David Levy: Many Thanks Simon and Oscar!!
 Manish: Cheera khian!! Thanks paul and stuart
 tina beigi: What is the path to be an auditor?
 Ray Edwards: Thank you Oscar!!!
 alyssa: thanks.  Have a great rest of your day everyone.
 Rocio Nunez: Many thanks .. useful topic, thank you guys
 Ehab: why launch is not allowed  for auditor
 Patricia: Thank you both Oscar ans Simon
 Christi: Thank you Oscar and Simon
 Henri: Many thanks Oscar and Simon
 Pilar: Gracias
 Jessica: Thank you!
 Rose Leah: thank you Oscar and Simon
 Boykie: Couldn't catch the beginning, so looking forward forward to the replay ...
 KIM: Thank you Oscar and Simon
 Natalia: thank you very much!
 Patricia: Thanks Oscar
 Rajsekhar : Thank you from Dubai
 Dund: thanks
 Patricia: Thank you!
 tina beigi: How long does it take?
 danilo: thank you
 Bedel: Thank you
 Manish: Thanks simon and oscar!! Great knowledge sharing with everone
 Ahmed: Thanks Simon & Oscar
 Naval: Thanks to every one!
 Ravi: Ehab: what do you mean by launch ??
 Debbie: My sidebar is not showing any questions or comments.  I commented over a half hour ago that it was my smoke alarm that was chirping and I did not realize my chat was unmuted.  I turned it off at about 10:30am
 sanjeev kumar: thanks for organizers and participants
 Jessica Butler: thanks for good webinar
 Kishore: Thank you from US
 Gideon: I have checklists generated for my internal food safety audits. do i need to always work with an internal audit team to carry out my internal audits,?
 Manish: Audit should not be a surprise phenomena rather its should be preinformed
 Bedel: Still, there was very little information on audit tools
 Ravi: is it possible to add the name on the certificate??

  • 0

Best Regards,

Simon Timperley
IFSQN Administrator
 
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Need food safety advice?
Relax, you've come to the right place…

The IFSQN is a helpful network of volunteers providing answers and support. Check out the forums and get free advice from the experts on food safety management systems and a wide range of food safety topics.

 
We could make a huge list of rules, terms and conditions, but you probably wouldn’t read them.

All that we ask is that you observe the following:


1. No spam, profanity, pornography, trolling or personal attacks

2. Topics and posts should be “on topic” and related to site content
3. No (unpaid) advertising
4. You may have one account on the board at any one time
5. Enjoy your stay!






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