Chat logs from the webinar:
Rajesh : Hello from Toronto, Canada
Nadeem : Hello
Kunyi Jiang : Hi from Winnipeg Canada
Chi Samuel : Greetings to all
Leslie Parker : Good Morning Leslie
Ryan : Good Morning from Northwest Indiana!!
Simone : Hello from Cologne!
Gwen Lush : Hello from London Ontario
Chi Samuel : from Cameroon
enrique : Good morning from Chicago
Terina : hello from Colorado!
Mohamed Hassan Abdel Hady : Hello from Eypt
Natalia Tsumanets : Hello from Russia.
Sindhu : Hai
abdul rahim : good evening from Pakistan
Leslie Parker : Hello Rocky and Epi
Titilayo : Titilayo from Nigeria
Gert-Jan : Hello people, hi from the Netherlands
Pat Darko : Hi This is Pat Darko form Ghana
Savannah : Good morning from Ohio
heather : hello from Ohio
Sana : Salaam from Karacchi!!
Sarah Bononia : Hi from Alabama!
Elizabeth : Hello from Canada
IRFANUDEEN : hello to everyone
Samson Ochieng : Hello everyone. From Kenya
Victoria : Hi..I'm victorious from Nigeria
martyn : Hi from the UK
Anggoro : hello
Hans-Dieter : Hallo Hans-Dieter from Brussels
James : G'day from Utah
Janice : hi from wheatley
Sindhu : Hello from Dubai--Sindhu
Laila : Hello from Latvia !
Alyssa : Good morning from sunny New Mexico
Anita : Good Morning from NJ
Rajneesh Pathak : Rajneesh pathak from india
Aishani : Hello from Brussels
morad : hello from egypt
kyla griffith : hi from barbados
Henrique : Hello form Portugal
Anne : Hello from New York
Milene : Hi from Castelo Branco, Portugal
Jekaterina : Hello from Estonia :)
Brian : Greetings from southern Minnesota
Glaudia Grundlingh : Good Day - from Wellington, SA
Victoria : Victoria from Nigeria
Christopher : Good Morning from Pennsylvania USA
Jennifer : Good morning from Idaho
Mark : Hello from KC!
Alan : Good afternoon everyone
Miguel Gamboa : Hello, from Las Vegas
Teresa : Hello from Porto, Portugal
Rick : Hello from Fremont, Michigan
Darren Reed : Hello from Rome , Georgia
bob : Hello from cold New Jersey
Mohsin : Hi every one, Mohsin from Dubai
Muhammad Asghar : Hello from Dubai
Frank : Good morning from Sunny Southern California!!! 85 degrees today!!!!!
Sheila : Good Morning from snowy Rochester, NY
mangesh ghule : HI from INDIA
Mo'men Baniahani : Hello from Jordan
binu : Hello from Chicago
Patricia : patricia
Simone : Stream is offline? CanÂ´t reconnect.
Abdulrahman : Good day from mWindsor canada
JWinkelman : Hello from Minnesota
Brent : Good Morning from Wisconsin
Jennifer : 85 degrees Frank? I'm jealous :)
Michele Pietersen : Hello from South Africa
Kimberly : Hi from South Carolina!
manoj pathak : manoj pathak from india
Suzie : Howdy from Texas!
ana maria : good morning from Quebec City, Canada, -18 C
David : Good afternoon everyone I am David from UK
Florencia : hello
Vivian : Hello
Camille : Hello from Virginia (US)
Natalie : Hello!
Frank : Today is a perfect beach day in San Diego!!! TGIF!!!!
Chillida : Hi from Spain
Vivian : Helllo from MI US
Cristina : Hi Cristina Buff from Argentina
Rachneet : hello this is Rachneet from Canada
Mario : Hello everybody , Mario from Monterrery Mexico.
John : Mornig from Fort Smith Arkansas
Milda : Hi from Denmark!
Janice : hi everyone!
binu : It could be my computer but there seems to be a glitch
Chad : Hello, Chicagoland are here
Brian : binu, hit the RECONNECT button at the bottom of the screen - I had to do that, too
binu : Thanks Brian, it worked.
Brian : No problem, glad to help
Samson Ochieng : Heloo from Kenya
Tami : Good morning everyone
Milica : Wow great presentation!
pauly : morning from ca
Arun : hello arun from uganda
Uli : Hello from Stuttgart
zewdi : Hi everyone --Zewdi from Canada
pauly : morning from BC Canada
David Levy : Shalom Everybody from ISRAEL!!!
Daniela : Hello from Ireland
Milica : Hello from Serbia!
Lilian : hello from Houston
bladimir : Hola a todos
Alain : Bonjour from QuÃ©bec!
Nadeem : specific
Adelaide : Hello from Ghana
Rajneesh Pathak : Yes
Christalynn : Hello from Toledo Ohio
Adelaide : Yes
massoud magdy masoud : hi everyone iam masoud from egypt
Mohsin : yes
Chillida : I don't see slides only the second one, any problem with video
Kearion Simpson : Hello from Jamaica
Brian : Chillida, hit the RECONNECT button on the bottom of the screen to refresh
esmail mohamed elattar : yes
Chillida : Thanks will try
massoud magdy masoud : Ù…ØªÙˆØ± Ø§Ø³Ù…Ø¹Ù‡
Chillida : Fine now!!
Victoria : I'm victoria from Nigeria
Dana B : Hi from Canada!
Saleem : Hi I am Saleem from Mauritius
MP : Hello from not so sunny Seattle!
Anne : yes
Rocky : si
Jane : Hi from Lagos
marcia : Hi from Canada
Simone : I can hardly understand anything due to audible problems.
massoud magdy masoud : the stream is bad
Michael Govender : i have no problems with audio
Mahmoud Fathy Mahmoud : Hello
Jess : Hello from Manchester, England
Amgad : Hello from UAE
massoud magdy masoud : hello amgad
Jorge Gallardo : Hecho!
Jema : Hello from Lagos, Nigeria
Filiz : hi from izmir
Pat Darko : No
Frank : no
Georgia : no
Rocky : si
Eileen : Recognition
Janice : depending on the size of goal- pizza lunch!
Milda : cake for the team!
Savannah : We are a small company, often when we reach a milestone - our roup gets treated to lunch at a nice restaurant
Chris : Lunch, shirts, or other small things
Henrique : SIIIM!!!
Niesha : I clicked YES but only major goals are celebrated. Smaller ones not so much
Christine : big lunch all together or little gifts to all employees
morad : what kind of celebrate ?
Kim PD : Goals tied to Part of Bonus
Dawn : we celebrate some goals, not all goals
Sophie Soumah : Hiking trip
Sarah Bononia : food!
diane : Too busy with new goals
Brian : When I worked for Cargill, our entire team had a specific set of "World Class" goals that we had to reach each year in order to receive a sizeable bonus...great incentive for safety and food safety!
Jennifer : Lunch for plant employees
massoud magdy masoud : hi eng/ morad
Milica : Drin - Peki :)
Ryan : A pat on the back
Bria B : Have to have a goal setting culture in order to have goals . Small company that doesn't believe in setting goals and the steps to complete them. Just business as usual
Natalia Tsumanets : cake, tickets to the cinema,
Milica : *Drink
Muhammad Asghar : Books of BRAIN TRACY also helpful for goal settings.
abdul rahim : bonus
Savannah : Bria B - my company is similar!
Wow. Must be nice
Gail : Choc's or booze for all on passing BRC audit
manoj pathak : manoj pathak
Rocky : clapping
esmail mohamed elattar : yes
abdul rahim : bonus and cash rewards on big success
Francis : How do you benchmark?
Bria B : Savannah glad to know I'm not alone! Hope that you aren't as frustrated as I am
Niesha : Please post the youtube link to this webinar. Thank you
Muhammad Asghar : Thank you for the wonderful topic..ðŸ¤—
Mohamed Hassan Abdel Hady : How do you benchmark?
Samson Walota : The youtube link will help big time! Please provide it.
abdul rahim : identify KPIS?..plz elaborate
Alain : Responsible MUST be more specific i.e. names
Brian : KPI = Key Performance Indicator
Adelaide : yes
esmail mohamed elattar : identify KPIS?
Charlotte : What a great speaker and presentation... Are you going to post this on your website i would like to recommen this to my coworkers?
Brian : Will we be able to download templates of these great worksheets?
Camille : Will we receive a copy of the slides? The worksheets are helpful. Thanks!
binu : Thank you both Simon Timperley and Vladimir SurÄinski
Vickie : Thank You very helpful
Mo'men Baniahani : thank you
binu : Yes it was informative and very helpful.
Casilda : excellent presentation
Brian : Very useful presentation - thanks!
Sindhu : thanks for the presentation,its great
Henrique : Very nice way to put complex things :)
Cristina : Thank you much it was great Cristina
Abdulrahman : Very nice presentation.
Nadeem : whats the best way to celebrate goal suceess??
Anne : Extremely helpful presentation!!!
Sarah : Thank you both!
Nadeem : very good presentation..well done
Camille : Great information. Very helpful. Thanks!
Samson Walota : Quite a helpful and useful presentation!!!
Benita : Measuring complaint as % per million units. If complaint is received in October and product was produced Feb. Do you measure against October units or Feb units
Milica : Very helpful, great Vlade!
Lilian : Very helpful. Thanks
enrique : Presentation maintain in focus and provided tools for something we already do.
Chillida : Good Presentation. Thanks!
Chi Samuel : Thank you excellent presentation
heather : Thank you! Great presentation!
Terina : Can we get the downloadable worksheets to utilizewith this
morad : very good presentation
Catalina : Very clear thanks a lot.
Sindhu : I have a quick query, for eg: if we analyse our past year customer complaint and categorise as food safety , Quality , operational etc.bench marking means zero food safety issue ...correct????
Olamide : How can reward systems influence the attainment of SMART goals?
Mohsin : do the tagets/bench marks in exact figues or in %age?
Arun : nice one expect to have a copy
Kearion Simpson : Very useful information, thank you.
Henrique : Good thing - revew :)
Titilayo : Thank so much for this presentation. It really educative
Kim PD : Very good presentation. Like the worksheets very clear.
Uli : Thx for the excellent presentation! I get some good new ideas now.
Catalina : It is traininig hours a good kpi?
manoj pathak : very grateful webinar
abdul rahim : thank Mr Simon and Mr Vladimir..for all this
Michael Govender : how do you develop a quality cuture within your organization to achieve your goal
Mohsin : do the tagets/bench marks in exact figues or in %age to for setting goals?
Natalia Tsumanets : Thank you, Vladimir and Simon. Very informative presentation with the ptractical examples, sure, will be useful for the different level companies
massoud magdy masoud : thanks for this presentation
Wiktor : February for internal analysis only. in my opinion October complaint should be recorded in October. Other way you will made customer crazy:)
Brian : LOL, pop them in to Excel?? That's much easier said than done...
Mohsin : excellent training
Pat Darko : Brilliant presentation. but audio is not clear
Pat Darko : ok now clear
Olamide : Thanks for the response to my question.
Mohamed Hassan Abdel Hady : Thanks Vladimir and simon
Samson Ochieng : Thank you for nice presentation
Miroslav : Thanks so much for all information about SMART goals
Alyssa : Michael G, there is a past webinar on quality culture that you should be able to access on the IFSQN website
Matthew : Thanks for this educative presentation
Tami : Thanks for presentation what I could hear, it broke up quite a bit
Brian : Very good, practical, applicable information today - well done, thank you.
Anggoro : Thank you so much
Iryna Dyachenko : Informative Training! Thank you!
Camille : I'm in Quality. What's a good way to get buy-in from other departments (e.g., Operations) for our food safety goals?
Pat Darko : Thanks Vladmir for nice presentaation
Natalia Tsumanets : If we will define goals for our supplies, means, this goals should be agreed with suppliers and recorded in contracts or agreements, then is logical to have updated information from suppliers regularly or during FS audits
Abdulrahman : Thank you I have to leave
David Levy : Thanks for your very informative presentation!
Janice : thanks!
Medhat : Thanks
Henrique : Many thanks!!! :)
Camille : Thank you so much. Outstanding!
Niesha : THANK YOU!!!!!!!!!!!!!!!
Brian : One of the most readily applicable forums yet, thanks!
Arun : thanks a lot
Milda : thank you! looking forward to taking this to practice
Kim PD : Important to discuss with others to get buy-in and support. Otherwise stuck in cylos and difficult to set realistic KPIs and target dates to be successful for the goals
Ryan : Enjoy!!
Mo'men Baniahani : thank you
Rajneesh Pathak : Excellent
Alan : Thanks gents
Natalia Tsumanets : Have a nice weekend!
Chillida : Good session except that image has been freezed all session
Rajneesh Pathak : Thanks you both
Niesha : Have a blessed weekend everyone!!!
Niesha : This presentation is very helpful!
Brian : It would be great to get a copy of these worksheets in Word format, or some other editable format, so that we can personalize them for each of our own applications.
Sarah : Excellent presentation....learning lots!
Mohamed Hassan Abdel Hady : Really Great presentation
Alyssa : very nice and applicable beyond our desk job. :)
abdul rahim : this going great..learning alot