I am a newbie in answering Corrective Action Requests (CARs) for Non-conformances, for we had recently had our first Internal Quality Audit in preparation for our first third party BRC and IFS audit. I would like to gather advices regarding, what are the best ways to answer a Corrective Action Request (CAR), specially in determining the Root Causes of the Non-conformities. I would like also to know what do most auditors like to see in our CARs. I am also open to additional advices, materials and references that would be reccommended. Hoping for your outmost help.