I am hoping someone can clarify something for me. I am going to post this here but if someone can point me in the direction of better forum to post this on I would be grateful. -
We have been under inspection for 15+ years with no major incident. We recently got a new inspector and she is checking and making notes on things outside of our HACCP, SSOP plans etc. She is also walking a fine line on overstepping her reach in regards to plant management such as asking every 12 hours since it was reported 2 days ago what is happening to a freezer that functioning but has ice build up in it and requires a repair to prevent future ice build up. We have told her what our plan is for the repairs but she still asks every morning and night.
Is she trying to find a reason to give us major grief or just over zealous? She is not rude, quite the opposite but can be condescending - though I am not sure she realizes that when she try's to school someone on USDA policy who has been working with the USDA longer than she has been alive that she is coming across as condescending. (Not me, a plant owner).
Thank you for any help and clarification.