hello, i work in a seed cleaning company and we're currently in the process of acquiring the FSSC 22000 certification. we were required to conduct a mock recall for one of our products.
my Questions are?
can a mock recall be initiated by a customer/client?
if it is initiated by a client, how can you handle it and how should the recall report be formulated?( our operations deal with clients that purchase in lots(full lot) or more.
2. I was doing a hazard assement for the chilli sorting line. it has a pre-cleaner that removes big debris and soil but does not remove the particles equal to the size of the chili pods. then we have a sorting table and finally a magnet system close to the silo where bagging is done. hand sorting is therefore the last step of removing all the extraneous matter apart from ferrous metals. does this qualify to become a CCP because we do purity tests to identify the levels of the extraneous matter of which the percentage should not exceed 1%. advise