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Investigative lab testing recommendations

foreign material testing lab food safety customer complaint

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mmn1994

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Posted 19 May 2022 - 02:12 PM

I work for a frozen food production facility we are looking for a laboratory in the US that performs  investigative testing.

 

We are investigating a consumer complaint and were looking to confirm identity of foreign object returned by consumer. All suggestions of labs to reach out to are much appreciated. 

 



Scampi

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Posted 19 May 2022 - 02:27 PM

do you believe that material to be biological in nature?


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mmn1994

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Posted 19 May 2022 - 02:31 PM

do you believe that material to be biological in nature?

 

Yes we do believe it is biological in nature. 



Scampi

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Posted 19 May 2022 - 02:53 PM

you may be needing a lab with HPLC capability

 

Did you try Bureau Veritas?  Their environmental division should be able to assist


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nfred21

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Posted 19 May 2022 - 03:21 PM



Brothbro

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Posted 19 May 2022 - 03:36 PM

It sounds like you may have a foreign material that a customer claims is a "bug part" or something like that. Some universities have insect labs in their entomology departments that will identify insects for you. They might not be able to do a full ID off a partial part, but being able to tell whether a piece is simply "bug or not" should be possible.

 

https://entnemdept.ufl.edu/insectid/

http://idl.entomology.cornell.edu/

https://insectlab.russell.wisc.edu/







Also tagged with one or more of these keywords: foreign material, testing, lab, food safety, customer complaint

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