Hi all,
I have a supplier of packaging material who I've now had multiple issues with packaging arriving with pest matter.
We've issued non-conformances and received corrective action..3 times.
They just recently passed their 3rd party audit somehow in that time.
We've requested our own pest control audit and it came back with some findings and issues in their system.
Now- we've gone through almost 8 pallets of packaging with pest matter and one PO arrived with a pest trap glued to it.
I am auditing their facility this week and going to be following up on these issues, of course.
Has anyone had a similar situation or had any other measures they would enforce?
We can't exactly drop the vendor as they are our main and works with corporate overhead.
but of course we are exploring other options.
Thanks.